TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    QuickBooks Online Advanced

    Score8.6 out of 10
    N/AQuickBooks Online Advanced is a SaaS-based accounting software designed to scale with growing businesses. It includes the functionalities of QuickBooks Online, as well as more robust business analytics, customization, and resource management.N/A
    Pricing
    BILLQuickBooks Online Advanced
    Editions & Modules
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    BILLQuickBooks Online Advanced
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BILLQuickBooks Online Advanced
    Considered Both Products
    BILL
    No answer on this topic
    Intuit
    Chose QuickBooks Online Advanced
    None
    Incentivized
    Chose QuickBooks Online Advanced
    I like [QuickBooks Online Advanced] a lot better than Xero, it has more widespread system integrations and seems to be more user friendly. I do think that the support on Xero is better though.
    Incentivized
    Chose QuickBooks Online Advanced
    QuickBooks is so much easier to use than anything I have worked with before.
    Incentivized
    Key User Insights
    Would buy again
    66%
    Would buy again
    23 Answers
    95%
    Would buy again
    108 Answers
    Delivers good value for the price
    66%
    Delivers good value for the price
    23 Answers
    94%
    Delivers good value for the price
    101 Answers
    Happy with the feature set
    66%
    Happy with the feature set
    23 Answers
    96%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    52%
    Lived up to sales and marketing promises
    13 Answers
    93%
    Lived up to sales and marketing promises
    91 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    20 Answers
    90%
    Implementation went as expected
    94 Answers
    Features
    BILLQuickBooks Online Advanced
    Payment Management
    Comparison of Payment Management features of BILL and QuickBooks Online Advanced
    Feature
    BILL
    8.1
    6 Ratings
    8% above category average
    QuickBooks Online Advanced
    -
    Ratings
    Customizable Approval Policies8.54 Ratings00 Ratings
    Financial Document Management8.26 Ratings00 Ratings
    Payment Status Tracking8.96 Ratings00 Ratings
    Payment Audit Trail9.16 Ratings00 Ratings
    Duplicate Bill Detection9.04 Ratings00 Ratings
    Advanced OCR6.42 Ratings00 Ratings
    Electronic Funds Transfer6.35 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of BILL and QuickBooks Online Advanced
    Feature
    BILL
    5.9
    3 Ratings
    12% below category average
    QuickBooks Online Advanced
    -
    Ratings
    Automated Accounts Payable Processes6.92 Ratings00 Ratings
    Vendor Management9.73 Ratings00 Ratings
    Tax Form Preparation1.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of BILL and QuickBooks Online Advanced
    Feature
    BILL
    -
    Ratings
    QuickBooks Online Advanced
    9.0
    93 Ratings
    16% above category average
    API for custom integration00 Ratings8.176 Ratings
    Plug-ins00 Ratings9.981 Ratings
    Security
    Comparison of Security features of BILL and QuickBooks Online Advanced
    Feature
    BILL
    -
    Ratings
    QuickBooks Online Advanced
    9.2
    164 Ratings
    10% above category average
    Single sign-on capability00 Ratings9.3146 Ratings
    Role-based user permissions00 Ratings9.1160 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of BILL and QuickBooks Online Advanced
    Feature
    BILL
    -
    Ratings
    QuickBooks Online Advanced
    8.4
    177 Ratings
    6% above category average
    Dashboards00 Ratings8.8167 Ratings
    Standard reports00 Ratings8.8176 Ratings
    Custom reports00 Ratings7.6168 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of BILL and QuickBooks Online Advanced
    Feature
    BILL
    -
    Ratings
    QuickBooks Online Advanced
    9.3
    179 Ratings
    18% above category average
    Accounts payable00 Ratings9.4173 Ratings
    Accounts receivable00 Ratings9.7168 Ratings
    Cash management00 Ratings9.1149 Ratings
    Bank reconciliation00 Ratings9.6171 Ratings
    Expense management00 Ratings9.7158 Ratings
    Time tracking00 Ratings9.790 Ratings
    Multi-currency support00 Ratings9.746 Ratings
    Multi-division support00 Ratings7.577 Ratings
    Regulations compliance00 Ratings9.280 Ratings
    Electronic tax filing00 Ratings9.5100 Ratings
    Self-service portal00 Ratings9.896 Ratings
    Primary and Secondary Ledgers00 Ratings9.976 Ratings
    Intercompany Accounting00 Ratings7.576 Ratings
    Journals and Reconciliations00 Ratings9.6155 Ratings
    Enterprise Accounting00 Ratings8.566 Ratings
    Configurable Accounting00 Ratings9.884 Ratings
    Centralized Rules Framework00 Ratings9.565 Ratings
    Standardized Processes00 Ratings9.1119 Ratings
    Inventory Management
    Comparison of Inventory Management features of BILL and QuickBooks Online Advanced
    Feature
    BILL
    -
    Ratings
    QuickBooks Online Advanced
    9.6
    72 Ratings
    27% above category average
    Inventory tracking00 Ratings9.672 Ratings
    Order Management
    Comparison of Order Management features of BILL and QuickBooks Online Advanced
    Feature
    BILL
    -
    Ratings
    QuickBooks Online Advanced
    9.5
    121 Ratings
    21% above category average
    Pricing00 Ratings9.888 Ratings
    Order entry00 Ratings9.981 Ratings
    Credit card processing00 Ratings8.8106 Ratings
    Best Alternatives
    BILLQuickBooks Online Advanced
    Small Businesses
    Tipalti
    Score8.8 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    Stampli
    Score8.2 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    Yooz
    Score8.5 out of 10
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BILLQuickBooks Online Advanced
    Likelihood to Recommend
    7.3
    (66 ratings)
    9.5
    (179 ratings)
    Likelihood to Renew
    8.9
    (13 ratings)
    9.9
    (6 ratings)
    Usability
    1.0
    (6 ratings)
    9.9
    (4 ratings)
    Availability
    8.3
    (6 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (17 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    6.4
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BILLQuickBooks Online Advanced
    Likelihood to Recommend
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Intuit
    Smaller businesses that need affordable accounting software that many people are used to should look at Quickbooks. QuickBooks makes it easier for people to access your books from multiple locations. If cost is an issue, QuickBooks is very affordable, given you do not need to install and maintain a server.
    Incentivized
    Read full review
    Pros
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Intuit
    • It allows us to link to bank accounts in order to get up-to-date, real-time information, which is so important in today's lightning speed work world.
    • The "canned" reports are excellent and allow for extreme customization also. This makes them very helpful to both me and my clients.
    • The user interface for QuickBooks Online Advanced is easy to navigate and is intuitive for novices. The screens are well laid out and have cohesiveness on each screen to match tasks with others that match up well.
    Incentivized
    Read full review
    Cons
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Intuit
    • Proper advice in QuickBooks Online Pro for the usage if QuickBooks Online Advanced will be more efficient.
    • More features and space in the app for organization of the self-created workflows.
    • The stability of QuickBooks Online Advanced can still be better.
    • There are still file-size issues and limitations on transactions and attributes of transactions.
    Read full review
    Likelihood to Renew
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Intuit
    QuickBooks Online Advanced is very easy to use and the data is very transparent. The reporting shortfalls (not being able to report the current month and YTD results on the same report) as well as the issues with the limitations with the management reports.
    Incentivized
    Read full review
    Usability
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Intuit
    QuickBooks Online Advanced is great and effective. I use it for almost three months and it definitely does their job
    Incentivized
    Read full review
    Reliability and Availability
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Intuit
    No issue at any time with Availability
    Incentivized
    Read full review
    Performance
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Intuit
    It can be access at any time and reports is generate in less than a minute
    Incentivized
    Read full review
    Support Rating
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Online Training
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Intuit
    Training was simple
    Incentivized
    Read full review
    Implementation Rating
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Intuit
    Need to make an option for non-profit organizations
    Incentivized
    Read full review
    Alternatives Considered
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Intuit
    QuickBooks Online Advanced isn’t as robust as Netsuite or Sage, but it is generally a great choice for most businesses. This software will meet or exceed the needs of most companies, and should be the first part of your accounting software decision. I would even reach out to a QuickBooks Online Advanced expert to ensure you need to step up to Sage or Netsuite before doing so on your own.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BILL
    None, all good.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Scalability
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Intuit
    Software is very flexible
    Incentivized
    Read full review
    Return on Investment
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    Intuit
    • QBOA has shown my clients the increase and decrease of my monthly income activity
    • I am able to project my income and spending more easily
    • The P&L reports has shown me a lot and by customizing to focus on my income and expenses has allowed me to better budget
    Incentivized
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.