BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
InvoiceBerry
Score 9.3 out of 10
N/A
InvoiceBerry offers a simple and secure online invoicing software for freelancers and small businesses. InvoiceBerry users can choose between 15 different invoice template designs when setting up their account. Once set up, businesses can add their company items and services as well as their customers to their InvoiceBerry account. On top of using InvoiceBerry for sending invoices businesses can also send quotes and credit notes and set up recurring invoicing. An expense tracking feature helps…
I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform
InvoiceBerry helps in invoicing from individual resource billing to project and program level billing. Best fit for most billing and invoicing scenarios from small to enterprise businesses.
Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
I have not used support too often but when I did, it was a big long to get the support I needed. But this is probably related to the cost we pay in general for the tool, it is a way of maintaining a very low cost by having fewer people to provide support. But the tool is so simple that we don't really have much support anyway. For our business, the cost is the first criteria so it is ok if support is not excellent.
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
The main reason why we have decided to change services [...] is because we have carried out an internal analysis to determine which tool [is the best], with the [most] appropriate functionalities to fulfill our labor proposal. [We] came to the conclusion that BigTime [Software] is much more complete in terms of functionalities and even [at a] lower price.
It is much cheaper and InvoiceBerry is for very very small businesses. QuickBooks is simple but they keep upgrading their software now it is nice but the features can be challenging to learn and use so again, once the business o the size of the company gets bigger, QuickBooks might definitely be a better fit but as a small firm, Invoice Berry is perfect. The cost is a huge component for us so we liked it better at the moment.
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
