BigPanda vs. SolarWinds Security Event Manager (SEM)

If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.

Incentivized

Solarwinds SEM is great for generating reports for investigation purposes. Once you set up the connectors you can walk away and the product runs without needing maintenance. It was however pretty difficult to create the reports and alerts when now starting out and it can be very intimidating for new users.

Incentivized

• Alert correlation feature helps in grouping similar alerts together
• Alert Enrichment to enhance the data after it arrives on the tool
• Integration with multiple tools
• The console is very user friendly and provides ease of administration

Incentivized

• SolarWinds easily provides the much needed visibily into changes in an Active Directory (AD) environment. Email alerting can be configured to alert a team if an account is locked out, disabled by another users, or if users and/or computers accounts are created.
• SolarWinds allowed a searchable audit feature. Microsoft Windows can be configured to log many different parts of a system, but search those logs can be difficult. SEM allows you to search for specific users or events.

Incentivized

• Tool should have a feature to query the data
• The dashboard feature needs improvement
• It should have a dark mode

Incentivized

• Compared to other SIEMs, there are features that are missing. Machine learning, automatic event correlation, ability to correlate multiple sources together.
• The UI is clunky, and the *New* event log analyzer page felt really disjointed from the rest of the product.
• In my experience, the dashboards were almost unusable. They persisted across login per device, and even then they sometimes would reset and go back to the ''Getting Started'' look.

Incentivized

It is pretty likely that we will renew SEM when the time comes up. It is easy to use and maintain so there isn't much of a need to replace this product. It is also a pretty fair price for the capabilities provided by the SEM

Incentivized

It is very good - but you get what you pay for. The intent is not for a Fortune 500 that needs more "heavy lifting" with SolarWinds Security Event Manager & for whom the price tag is not (much of) a consideration.

Incentivized

The quality of support can vary depending on whom you end up speaking with. I was fortunate enough to work with a support representative who was very familiar with the product. He had even authored some of the support documentation on the website. On the flip side, I had two other experiences where I was simply directed to online training material.

Incentivized

TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.

Incentivized

The compare well against the others - the pricing models for all but Splunk (free version) are based on EPS/TB consumed... the problem they pose is guesstimating the price tag per month. SolarWinds Security Event Manager gets around that.

Incentivized

• BIgPanda is very easy to implement and use
• Better than the previous tool, provides more functionality
• BIgPanda's alert enrichment feature very helpful

Incentivized

• It saves a lot of time when we had issues trying to figure out where the user account lockout was coming from.
• With it being an affordable SIEM, we are able to have the ability to do the actions associated with a SIEM and the advantages of not “breaking the bank account”.

Incentivized