TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigPanda

    Score7.4 out of 10
    N/ABigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco.N/A

    Elastic Observability

    Score8.8 out of 10
    N/AElastic Observability, from Elastic, the makers of Elasticsearch, is a solution that aims to bring logs, metrics, and APM based on the former Opbeat (acquired by Elastic in 2017) traces together at scale in a single stack so users can monitor and react to events happening anywhere in an IT environment. It's free and open to start, and adds the Logs, Metrics, APM (formerly Opbeat), and Uptime modules to the Elastic (ELK) Stack.N/A
    Pricing
    BigPandaElastic Observability
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BigPandaElastic Observability
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    BigPandaElastic Observability
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Datadog
    Score8.4 out of 10
    Enterprises
    DX Spectrum
    Score6.5 out of 10
    NetBrain Technologies
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigPandaElastic Observability
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (4 ratings)
    User Testimonials
    BigPandaElastic Observability
    Likelihood to Recommend
    BigPanda
    If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
    Incentivized
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    Elastic
    We can use this Elastic Observability in our business problems such as Creating internal/operational efficiencies issues, customer relations/service, and business process outcomes issues. This product has a lot of features for the above problems. But this product may be having some issues when charting purposes. But it can adjust for that purpose.
    Incentivized
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    Pros
    BigPanda
    • Alert correlation feature helps in grouping similar alerts together
    • Alert Enrichment to enhance the data after it arrives on the tool
    • Integration with multiple tools
    • The console is very user friendly and provides ease of administration
    Incentivized
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    Elastic
    • Open source code base
    • Community support
    • Is fast in processing
    Incentivized
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    Cons
    BigPanda
    • Tool should have a feature to query the data
    • The dashboard feature needs improvement
    • It should have a dark mode
    Incentivized
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    Elastic
    • Difficult to setup/maintain
    • Search pattern bar could be more user-friendly
    • Premium subscription features are very expensive
    Incentivized
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    Alternatives Considered
    BigPanda
    TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
    Incentivized
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    Elastic
    Splunk is a very good product but the licensing costs are high; we utilise the best of both worlds by using both products for slightly different purposes. We put the voluminous data with simple use cases in Elastic where it doesn't cost too much and can be searched quickly while putting the less voluminous data with more complex use cases in Splunk so we can take advantage of Splunk's very comprehensive but often much slower SPL search query language
    Incentivized
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    Return on Investment
    BigPanda
    • BIgPanda is very easy to implement and use
    • Better than the previous tool, provides more functionality
    • BIgPanda's alert enrichment feature very helpful
    Incentivized
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    Elastic
    • Cost management.
    • Good customer increment.
    • Time management.
    Incentivized
    Read full review
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