Big Biller vs. Lever

It is a well-organized software that helps recruiters get their Job Orders and Applicants connected with other recruiters and ultimately make placements. To be honest, I don't use it as much as I could, but it works well for me, and I would recommend it to any recruiters out there that are looking to make placements.

Incentivized

Managing pipeline and candidate communication is easy through lever. Keeping it all in one place allows the hiring teams to be in the loop real-time. The reporting is clunky and basic, however, and without a 3rd party tool, sourcing from the lever database is difficult. Also, it is very easy to have duplicate candidates since the alerts Lever gives are often incorrect

Incentivized

• Searching for keywords in resumes
• Prevent duplicate candidates by bringing up potential matches
• Worked quickly with out a lot a lag time when searching

• Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources
• Is fairly lively, not too much lag between screens even though it is looking through a lot of data.
• Has excellent reporting on how well each email message is working.

Incentivized

• A few too many clicks for recording activities.
• Bulk data manipulation is nearly impossible. Big Biller must do it at an extra cost.

Incentivized

• It would be nice if we were provided a more detailed summary of why our referrals were not selected for a position.
• The feedback feature that interviewers can give on candidates is great, but it is sometimes hard to find again after completion.
• If there is a mobile version, better marketing/awareness on this would be helpful.

Incentivized

It is not up to the recruiters to renew Big Biller. That is a decision made by higher level executives.

It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!

Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.

Incentivized

What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...

It came down to which was easier to use. Big Biller has a very straightforward layout and clear instruction, I preferred to use it simply for that.

Incentivized

I think Lever stacks up fairly well and is right above the midpoint. iCIMS and Greenhouse provide a larger, more Enterprise style product for huge scale, so I'd put the two of them above Lever at this time, but we chose Lever over Greenhouse for a reason. I just don't know if we'd be able to scale to the size we'd want to long-term with their product suite. Compared to the others listed here, and many others, I would take Lever every time.

Incentivized

• I can access from anywhere allowing me to travel without having to bring along paper files.
• Using BB has improved my candidate management helping to stay on top of interviews and follow ups.
• Business development has improved since I only have to use one system instead of an ATS, separate CRM and email management tool.

Incentivized

• We have an ATS now and did not have one before
• LinkedIn integration is better than others I've seen
• Spend too much time researching unhelpful user guides since their support is terrible
• Lots of frustration with post implementation support
• Integrations break, tools don't work and settings fail which could lead to other issues