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BHN Rewards vs. Patch Retention

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BHN Rewards

12 Reviews and Ratings

Patch Retention

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BHN Rewards

    Score8.3 out of 10
    		N/ABHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A

    Patch

    		N/AN/AA tool to engage, reward, and retain customers. Patch (formerly CityGro) is used to bring eCommerce or brick and mortar store customers back using automated retention tools that help users to understand buyer behavior and bring people back.

    $295

    per month minimum monthly charge for up to 29,500

    Pricing
    BHN RewardsPatch
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BHN RewardsPatch
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BHN RewardsPatch
    Considered Both Products
    Blackhawk Network
    No answer on this topic
    Patch Retention (CityGro, Inc)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    BHN RewardsPatch
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BHN RewardsPatch
    Likelihood to Recommend
    9.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    BHN RewardsPatch
    Likelihood to Recommend
    Blackhawk Network
    I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
    Incentivized
    Verified User
    Read full review
    Patch Retention (CityGro, Inc)
    No answers on this topic
    Pros
    Blackhawk Network
    • Rybbon makes it easy to offer gift cards for survey responses
    • Rybbon's integration with survey platforms like Qualtrics are a major plus
    • Gift cards can be international, very important for any global company
    Incentivized
    Verified User
    Read full review
    Patch Retention (CityGro, Inc)
    No answers on this topic
    Cons
    Blackhawk Network
    • The main dashboard is not very useful for tracking your activity and spending
    • Website didn't seem super reliable. Would see downtime occasionally.
    • You can export reports to Excel but better built in reporting would be nice
    Incentivized
    Verified User
    Read full review
    Patch Retention (CityGro, Inc)
    No answers on this topic
    Alternatives Considered
    Blackhawk Network
    Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
    Incentivized
    Verified User
    Read full review
    Patch Retention (CityGro, Inc)
    No answers on this topic
    Return on Investment
    Blackhawk Network
    • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
    • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
    • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
    Incentivized
    Verified User
    Read full review
    Patch Retention (CityGro, Inc)
    No answers on this topic
    ScreenShots

    BHN Rewards Screenshots

    Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.