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BeyondTrust Privileged Remote Access vs. Remote Desktop Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Privileged Remote Access

    Score8.9 out of 10
    N/ABeyondTrust Privileged Remote Access enables security professionals to control, monitor, and manage access to critical systems by privileged users and third-party vendors (e.g. authorized employees, contractors, etc). BeyondTrust's approach is designed to allow companies to quickly gain control of system access and protect themselves against cyberattacks without requiring time-consuming process changes. Features for secure access, vault credentials, and audit…N/A

    Remote Desktop Services

    Score8.8 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    BeyondTrust Privileged Remote AccessRemote Desktop Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BeyondTrust Privileged Remote AccessRemote Desktop Services
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BeyondTrust Privileged Remote AccessRemote Desktop Services
    Considered Both Products
    BeyondTrust
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    BeyondTrust Privileged Remote AccessRemote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Privileged Remote Access and Remote Desktop Services
    Feature
    BeyondTrust Privileged Remote Access
    9.7
    1 Ratings
    18% above category average
    Remote Desktop Services
    8.9
    3 Ratings
    9% above category average
    Screen sharing9.01 Ratings9.33 Ratings
    Instant message9.01 Ratings00 Ratings
    Over-the-Internet remote session10.01 Ratings8.63 Ratings
    Initiate remote control from mobile9.01 Ratings10.02 Ratings
    Remote management of servers & workstations10.01 Ratings9.02 Ratings
    Remote Active Directory® management10.01 Ratings9.02 Ratings
    Centralized management dashboard10.01 Ratings9.02 Ratings
    Session record10.01 Ratings9.52 Ratings
    Multi-platform remote control10.01 Ratings00 Ratings
    File transfer00 Ratings9.33 Ratings
    Secure remote access with Smart Card authentication00 Ratings8.01 Ratings
    Access to sleeping/powered-off computers00 Ratings8.01 Ratings
    Monitoring and Alerts00 Ratings8.02 Ratings
    Best Alternatives
    BeyondTrust Privileged Remote AccessRemote Desktop Services
    Small Businesses
    N-able Take Control
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    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    Remote Desktop Manager
    Score9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BeyondTrust Privileged Remote AccessRemote Desktop Services
    Likelihood to Recommend
    8.0
    (5 ratings)
    9.3
    (17 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    6.6
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    BeyondTrust Privileged Remote AccessRemote Desktop Services
    Likelihood to Recommend
    BeyondTrust
    BeyondTrust Privileged Remote Access is well suited to grand monitored privileged access to resources. It works in a proxy mode so end-users don't have direct access to servers. This can help prevent attacks on servers from users' machines since all the traffic to the servers goes through the Privileged Remote Access server which performs auth according to the policies. In cases where direct access to the servers/service from the end-user's machine is required, it is a little bit complicated to set up that kind of connection using protocol tunneling.
    Read full review
    Microsoft
    Remote Desktop Services provides access to work environments from any device. This allows us to ensure business continuity in case of disaster. It provides admins more control over access and security. Remote Desktop Services simplifies software updates and compliance management by reducing the need to act on end users devices.
    Read full review
    Pros
    BeyondTrust
    • It's comprehensive, intelligent and easy to use.
    • It has lots of features i.e. it allows special commands to be used whereas the other programs don't allow them.
    • This tool is effective in allowing you to access all your applications through a single sign-on page.
    • Actively manage the ongoing operational use of network devices, hardware, and application access via Secure App.
    • Bomgar Privileged Access deploys on-premises via a hardened physical or virtual appliance, or through the Bomgar Secure Cloud.
    Incentivized
    Read full review
    Microsoft
    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Incentivized
    Read full review
    Cons
    BeyondTrust
    • One way to use it is by using a machine as an access proxy, this machine being Linux, has limitations such as copy and paste and does not allow access to more than one web access.
    • Improve the desktop application view.
    Incentivized
    Read full review
    Microsoft
    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Incentivized
    Read full review
    Likelihood to Renew
    BeyondTrust
    This review was originally written partially in Portuguese and those parts have been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    BeyondTrust
    It accomplishes all of our remote access needs, our users require little to no training when being setup for remote access for the first time.
    Incentivized
    Read full review
    Microsoft
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Incentivized
    Read full review
    Performance
    BeyondTrust
    No answers on this topic
    Microsoft
    There are some third party tools available that allow you to manage multiple connections.
    Incentivized
    Read full review
    Support Rating
    BeyondTrust
    No answers on this topic
    Microsoft
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
    Incentivized
    Read full review
    Alternatives Considered
    BeyondTrust
    The main factor is the ease of implementation and also its use in everyday life.
    Incentivized
    Read full review
    Microsoft
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Incentivized
    Read full review
    Return on Investment
    BeyondTrust
    • Improve security by improving the management of external remote access
    • Help us meet Remote Access Compliance Requirements by creating audit trails, session forensics, and giving access monitoring and reporting data
    • Simplify employee access and workflows by giving employees the exact amount of privileged access to systems and applications they need, without hindering productivity or overwhelming the service desk
    Read full review
    Microsoft
    • Allowed remote users access from home
    • Shared file access for multipolar users from a centralized location
    • Cost to add additional users when maxed out
    • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
    Incentivized
    Read full review
    ScreenShots