TrustRadius: an HG Insights company

BeyondTrust Endpoint Privilege Management vs. HCL BigFix

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Endpoint Privilege Management

    Score9.8 out of 10
    N/ABeyondTrust Endpoint Privilege Management, powered by PowerBroker and Avecto reduces the risk of privilege abuse by eliminating unnecessary privileges, and can elevate rights to Windows, Mac, Unix, Linux and network devices without hindering productivity.N/A

    HCL BigFix

    Score7.1 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
    Pricing
    BeyondTrust Endpoint Privilege ManagementHCL BigFix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BeyondTrust Endpoint Privilege ManagementHCL BigFix
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    BeyondTrust Endpoint Privilege ManagementHCL BigFix
    Considered Both Products
    BeyondTrust
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    BeyondTrust Endpoint Privilege ManagementHCL BigFix
    Small Businesses
    No answers on this topic
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Delinea Secret Server
    Score9 out of 10
    Action1
    Score9.5 out of 10
    Enterprises
    CyberArk Privileged Access Management
    Score9.3 out of 10
    ManageEngine Endpoint Central
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BeyondTrust Endpoint Privilege ManagementHCL BigFix
    Likelihood to Recommend
    10.0
    (7 ratings)
    9.0
    (5 ratings)
    Usability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (1 ratings)
    6.0
    (3 ratings)
    User Testimonials
    BeyondTrust Endpoint Privilege ManagementHCL BigFix
    Likelihood to Recommend
    BeyondTrust
    It is an absolute must in all organizations where security is taken seriously. For organizations where there is a tendency among the users' end to abuse access privileges, this tool comes in handy. It has features that would enable the administrator to look through video logs to see what was done by a specific user. Also has the capability to terminate or lock users/ user sessions.
    Incentivized
    Read full review
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Pros
    BeyondTrust
    • Reporting capabilities for user activities, including complete session recordings
    • Integration with SAML for SSO and secure LDAP authentication
    • Jump point servers for central isolated access from outside the network
    Read full review
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Cons
    BeyondTrust
    • Better communication to customers on new release compatibility
    • Crowd-sourced rule logic for specific applications would be nice (I hear underway)
    • Technical support processes could be a bit improved
    Incentivized
    Read full review
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Usability
    BeyondTrust
    BeyondTrust Endpoint Privilege Management is really usable thanks to the Cloud platform that provide central management, analytics, updates and policy definitions. For policies, quickstart covers around 80% of the overall configuration and we just have to define home made applications and dedicated use cases. From the user perspective, messages can be customized so it's easy to understand for user and they have an endpoint application to follow workflows approval.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Reliability and Availability
    BeyondTrust
    We've had no availability issues.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Performance
    BeyondTrust
    We've had no performance issues.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Support Rating
    BeyondTrust
    The product performed to the level of our requirements.
    Read full review
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    In-Person Training
    BeyondTrust
    The in person training was great. Very informative and the trainer was great. I would highly recommend this option if you're hesitant. Any questions can then be directed to support. Support is great as well, and will definitely help answer any questions. I would definitely
    recommend adding some type of training as it was very helpful for our
    staff.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Online Training
    BeyondTrust
    It was informative and very helpful. They provide a lot of courses that give you exactly what is needed to manage the product. Any questions can then be directed to support. I would definitely recommend adding some type of training as it was very helpful for our staff. The online training sufficed for us.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Implementation Rating
    BeyondTrust
    BeyondTrust was super helpful with implementation and it only took a few weeks to get it up and running.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Alternatives Considered
    BeyondTrust
    BeyondTrust Endpoint Privilege Management has more features than CyberArk and more detailed options for configurations. BeyondTrust Endpoint Privilege Management is more focused on setting up access-related endpoints, which requires some fine tuning and understanding for use cases where a single endpoint has to be shared with multiple vendors. CyberArk's setup is more geared to users' accounts and then endpoint management under the user accounts.
    Read full review
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Scalability
    BeyondTrust
    It's very easy to deploy with minimal interruption.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Professional Services
    BeyondTrust
    The integration team was great.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Return on Investment
    BeyondTrust
    • We are able to securely monitor activity from vendors accessing our network.
    • This meets our cybersecurity objectives of securing our OT networks.
    • The benefits far outweigh the initial cost of the software.
    Read full review
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    ScreenShots