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Beyond Key Implementation Services vs. CallTower

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Beyond Key Implementation Services

    Score8.4 out of 10
    N/ABeyond Key's, Beyond Intranet division states that with their implementation services for Microsoft Dynamics, users can engage and nurture donor relationships with campaigns, member portals, contact management, with a CRM for nonprofit. They provide end to end mission delivery and campaign tracking with Dynamic 365.N/A

    CallTower

    Score9.3 out of 10
    N/AFounded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business…N/A
    Pricing
    Beyond Key Implementation ServicesCallTower
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Beyond Key Implementation ServicesCallTower
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Beyond Key Implementation ServicesCallTower
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Beyond Key Implementation ServicesCallTower
    Likelihood to Recommend
    Beyond Key Systems
    I will highly recommend this program to other businesses. Beyond Intranet Microsoft Dynamics CRM For Nonprofits Implementation Services is well suited for training for reverts, and new hires. I think it can improvise on the interface to make it more user friendly. It really would help productivity on the field with technicians if they can use it on hand held devices
    Incentivized
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    CallTower
    If you're looking to optimize your spend and resources around a corporate telephony solution, CallTower stands up against anything else I've seen. Lowering help desk tickets, allowing great communication and collaboration opportunities to thrive and providing a solution that just works!
    Incentivized
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    Pros
    Beyond Key Systems
    • training
    • customer service
    • team work
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    CallTower
    • Optimized integration with Teams
    • Implementation was the 'flagship' experience for us
    • Ongoing support is real not just empty promises
    • The implementation model was extremely well thought out and was definitive
    Incentivized
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    Cons
    Beyond Key Systems
    • User interface
    • ease of access
    • assisibilty
    Incentivized
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    CallTower
    • Honestly nothing, I stack up other implementations against theirs, it was that good!
    Incentivized
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    Alternatives Considered
    Beyond Key Systems
    It has a better use interface for new hires. In contact was a bit different when it comes to learning the program and using the program on a daily basis. I learned that Beyond Intranet Microsoft Dynamics CRM For Nonprofits Implementation Services made the process a lot easier for my daily activity's.
    Incentivized
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    CallTower
    8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish in a large pond'. Being right sized means that we're not the largest fish but also not the smallest, which means that we get the right level of attention for who we are.
    Incentivized
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