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BetterAccess by BetterHealthcare vs. Epic MyChart

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BetterAccess by BetterHealthcare

    N/AN/ABetterHealthcare offers an omnichannel patient engagement platform that helps clients uncover the right opportunities, and to connect patients to the right care, at the right time, by driving patient engagement across digital access touch points. Their SaaS platform, BetterAccess, powers patient access and modernizes the patient experience. BetterAccess is hosted on AWS, and its Telehealth option is supported through BetterHealthcare's partnership with Vonage.N/A

    MyChart

    Score10 out of 10
    N/AEpic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
    Pricing
    BetterAccess by BetterHealthcareMyChart
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BetterAccess by BetterHealthcareMyChart
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BetterAccess by BetterHealthcareMyChart
    Considered Both Products
    BetterHealthcare
    No answer on this topic
    Epic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BetterAccess by BetterHealthcareMyChart
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    BetterAccess by BetterHealthcareMyChart
    Likelihood to Recommend
    BetterHealthcare
    No answers on this topic
    Epic
    Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
    Incentivized
    Read full review
    Pros
    BetterHealthcare
    No answers on this topic
    Epic
    • Collecting payments for bills
    • Providing patient data for analysis
    • Continuous updates of their UI
    • Integrating different tools like virtual visits, SmartExam
    Incentivized
    Read full review
    Cons
    BetterHealthcare
    No answers on this topic
    Epic
    • Slow communication form for private messaging, could add a live chat feature option.
    • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
    • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
    Incentivized
    Read full review
    Alternatives Considered
    BetterHealthcare
    No answers on this topic
    Epic
    More market share, so people are more used to Epic MyChart.
    Incentivized
    Read full review
    Return on Investment
    BetterHealthcare
    No answers on this topic
    Epic
    • It allows me to better decision about my health
    • It allows me to show my medical records to friends and family that are in the medical field
    • Makes it easy to have one location for all medical records
    Incentivized
    Read full review
    ScreenShots