The manual deprovisioning and permissions management Bettercloud provides is really good. The state of workflow automations however is not where it needs to be, particularly if we can't use those workflows to automate user creation using not just our default username/email convention, but one that is very common across most organizations.
It's great for all kinds of migrations big and small. The reports are also very usefull and the MS Teams administration options are a bonus. It's file/networkdrive migration options could be completere but they work. I hope ShareGate will invest some more effort in to that feature. ShareGate is quite complete as it is right now.
Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative function
Allows us to automate offboarding of a Google account
Allows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a time
Allows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.
It is a powerful tool for copying files along with their associated metadata and version history. It integrates seamlessly with Microsoft 365 and supports workflow migrations. However, it may not be ideal for non-technical users. Currently, it does not support Power Platform workflow migrations and lacks a pause function—offering only start or stop options during migration.
Overall, I am very satisfied with the ShareGate tool, which is used effectively for migration purposes, not only to migrate the contents from SharePoint to SharePoint but also to the contents from file share to SharePoint. This tool helps us review the warnings/errors from the migrations quickly and helps us identify what caused the errors. I hope the ShareGate product team will consider migration of power automated workflows using this tool in future releases.
The tool is generally very reliable, with minimal downtime or unplanned outages. It performs consistently during migrations and administrative tasks, and users rarely encounter critical application errors.
In most cases, ShareGate performs well—pages load quickly, and reports are generated in a reasonable timeframe, even for moderately complex environments. Its interface is responsive, and it handles standard migrations and administrative tasks efficiently. However, performance can slow down during very large migrations or when processing high volumes of data, especially if the source or destination environments are heavily customized
Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.
Far and away a better capability when it comes to integrations and automation. My experience with BetterCloud, especially from a support perspective has ALWAYS been great. As the product has progressed from FLASHPANEL to g.bettecloud to app.bettercloud that support experience has stayed top notch.
Sharegate is superior in most ways except teams sites migration to GCC high tenant. It’s not possible with Sharegate but abitTitan can somewhat migrate teams to GCC high tenants. I wish MS would make available the Graph for GCC so we can utilize Sharegate Team migration tools! We love the other Teams admin tools available!
ShareGate scales well across departments and sites, supporting large migrations and tenant moves with strong Microsoft 365 integration. However, it lacks advanced automation, Power Platform support, and pause/resume functionality, which can limit its effectiveness in highly complex or enterprise-scale environments.
