TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Berbix

    Score9.1 out of 10
    N/ABerbix helps users verify photo IDs. Berbix ID checks enable platforms to verify age, enhance KYC, deter marketplace fraud, and validate data subject requests. Berbix is founded by the former leaders for Trust & Safety at Airbnb and backed by Y Combinator.

    $99

    per month

    Onfido

    Score8 out of 10
    N/AOnfido simplifies identity verification with a platform used by over 900 businesses with the goal of navigating KYC and AML requirements, stopping fraud, and delivering exceptional onboarding experiences.N/A
    Pricing
    BerbixOnfido
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BerbixOnfido
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    BerbixOnfido
    Likelihood to Recommend
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    User Testimonials
    BerbixOnfido
    Likelihood to Recommend
    Berbix
    It is well suited everywhere, it's a product I would recommend to everyone that needs such a service. I can't think of any scenarios where's it's not working well. We use it on two different iOS apps and a website and it's working well on all platforms and scenarios. For our next product we will be using it as well.
    Incentivized
    Read full review
    Onfido
    Onfido is well suited for integrations within a mobile app for automated document processing and validation e.g. driver's licenses, passports etc. Onfido is less well suited for web applications since the quality and accuracy of the checks is very dependent on the quality of the image captured which in general is less high quality from a webcam.
    Incentivized
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    Pros
    Berbix
    • Verifying IDs
    • Providing scale in a process
    • Professional look and design
    Incentivized
    Read full review
    Onfido
    • Facial recognition of driver's license information
    • Easy to integrate SDK
    • Certified by governing bodies e.g soc 2 type 2 compliant
    Incentivized
    Read full review
    Cons
    Berbix
    No answers on this topic
    Onfido
    • Dashboard - current analytics are very high level pass, consider, fail - would like a more detailed breakdown of reasons why consider / fail aggregated in an easy to view format.
    • Speed consistency - sometimes Onfido checks are very fast, sometimes it takes a lot longer
    • OCR - we had issues with OCR data quality and had to add a step for users to verify information captured via OCR from Driver's Licenses.
    Incentivized
    Read full review
    Alternatives Considered
    Berbix
    We have not used any Berbix competitors because we didn't need to. Berbix solves the problem for us and we're happy to keep using it.
    Incentivized
    Read full review
    Onfido
    Ultimately went with Onfido due to previous experience with applications & products that had worked with Onfido and from research Onfido appeared to be one of the main providers in the space providing reassurance internally on use of relatively new technology. Onfido security and compliance was also standout helping pass internal audits by cybersecurity and legal. Downside with Onfido is that the pricing model is complex and relies on accurate predictions of platform/user growth to secure the best price-per-check which is challenging in a startup environment.
    Incentivized
    Read full review
    Return on Investment
    Berbix
    • It allows us to do the process faster
    • Professional look in a process people are hesitant to complete
    Incentivized
    Read full review
    Onfido
    • Strong ROI compared to manual alternatives
    • Slightly unclear how Onfido ROI would be better/worse than competitors in the space - a lot of similar offerings out there
    Incentivized
    Read full review
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