Bentley Navigator vs. Viewpoint Spectrum

I think the complexity and cost of the program make it particularly useful, in situations where: the project is relatively large, with a wide variety of specialties that interact and depend on one another, and with specialists who are not physically together and whose communication and understanding is vital for the proper development of the project. If the project does not meet these characteristics, it is preferable to use less complex tools, cheaper, and that require less effort training the staff to use the software in question.

Incentivized

Viewpoint Spectrum would be fine for small to medium-sized companies. It would be great for transitioning from an in-house paper-based process, especially since it's designed with small construction companies in mind. They're making it even easier for smaller companies by offering additional features that you'd normally have to find in other products. However, companies can easily outgrow this system. We have about 15 years of data in the system, over 300 active jobs, and nearly 1,500 employees. In the past 3 years we've noticed slower performance and frequent locks in the system that require intervention from a system administrator. We moved to the cloud about 2 years ago and this has made troubleshooting even more difficult as we don't have the same access that we did before to resolve performance issues.

Incentivized

• It allows the different specialists or users, to make virtual and quick analyzes that have been translated into the rapid resolution of problems.
• Bentley Navigator allowed me to incorporate and manage important amounts of information that were key in the design phase, and that being inputs for different areas could be a source of conflict. The conflicts that have been generated are much smaller than those seen in similar projects previously carried out without the help of this tool.
• Allowing the visualization of the information in 3D models, added to its capacity to export 3D models as PD files, has allowed to increase the fluidity and communication of information with the client, which has translated into a reduction of the hours invested by the technical manager in that activity.

Incentivized

• Dashboards make navigating to the crucial information quick and easy.
• The layout with what we affectionately call the job info bar helps our project teams to quickly get where they need to go in the system.
• Crystal reports are easily managed and integrated with Spectrum, giving us great flexibility in custom reports.
• With a little training, and I mean a little, Spectrum is user friendly. Easy to create favorites/shortcuts for ease of use.

Incentivized

• It could give alert messages warning that the information that is of shared use, has the latest version, with all the updated modifications.
• The information contained in the visual reports currently generated by the software could be expanded.

Incentivized

• Subcontract Kiosk can be glitchy - allows subs to overbill on subcontract billing items
• Document Imaging can be glitchy - often says users do not have adequate security to view/add documents, but they do - if they sign out and back in, it works fine
• At times, support can be lacking - sometimes case responses are delayed or you get an incorrect answer

Incentivized

It checks all of our boxes at the moment.

Incentivized

Some things in Spectrum are NOT that intuitive, but I think knowledge of the software just comes with time. There are still some things I need assistance with in Spectrum but I'm very comfortable with my day to day items now that I've been using it for years. However, if there is something I don't do often or haven't done before, I don't find the software to be that intuitive, I actually find the logic on some things to be a little weird but it's fine once I know how to do it.

Incentivized

Very little down time. They host our system.

Incentivized

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

Incentivized

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

Incentivized

Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

Incentivized

It is important to have a strong implementation partner. It made the transition from our old system to the new system easier.

Incentivized

The tools and functionalities that have been used previously, are not commercial software, they have been software developed internally, of course much simpler and less functional than commercial software such as Bentley and its competition. This fact clearly obeyed a guideline of the organization that aimed to minimize the costs associated with the acquisition of software such as the Bentley.

As you learn from the experience and mistakes, once you lost a lot of time and money because you did not have the necessary tools to guarantee the timely flow of information, between personnel who were physically distant from each other but who needed of a very high technical interaction. As a result of this fact, the use of tools such as this was proposed as a test, in order to evaluate its real usefulness over time.

Incentivized

Spectrum, when compared to Simply accounting, is better. It has more options, and it is easy to navigate. Spectrum meets our needs better. Spectrum, when compared to Sage 300 Construction and Real Estate, is better. Spectrum has better connectivity between its project management system compared to Sage 300 Construction and Real Estate. Spectrum, when compared to CMIC, I believe they are equal. CMiC has a better project management system, but Spectrum has an easier accounting system to navigate.

Incentivized

You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• The frequency and quality of information flow between field and office staff has improved.
• The costs for cellular use concepts associated with the sharing of information associated with the projects where the software has been used have been reduced compared to projects where more traditional control tools have been used.

Incentivized

• Viewpoint Spectrum has allowed us the opportunity to be proactive in analyzing the costs for a project in time to make a difference in the outcome of the project. It has allowed us defense in supporting our communications with the project owners.
• Viewpoint Spectrum has allowed us to become more productive with its accounting software and the cohesion between the modules. It has definitely streamlined the processing necessary to account for the business.

Incentivized