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Alaya by Benevity vs. YourCause CSRconnect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alaya by Benevity

    Score8.7 out of 10
    N/AAlaya, now from Benevity since the December 2021 acquisition, is a platform that helps companies to build a purpose-driven culture and engage employees to make an impact, one act at a time. The solution aims to enable experiences that bring out the human side of work, so that companies and their employees can do good and measure their actions every day. By volunteering, giving, or taking simple actions such as biking to work, saving energy, or committing to a healthier lifestyle, employees are…N/A

    YourCause CSRconnect

    Score8.5 out of 10
    N/ACSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national credit card processing features.N/A
    Pricing
    Alaya by BenevityYourCause CSRconnect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Alaya by BenevityYourCause CSRconnect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Product pricing varies based on company needs and employee size.
    More Pricing Information
    User Ratings
    Alaya by BenevityYourCause CSRconnect
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.5
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.8
    (14 ratings)
    Availability
    -
    (0 ratings)
    7.5
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.3
    (14 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.5
    (14 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    6.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    6.5
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.5
    (2 ratings)
    User Testimonials
    Alaya by BenevityYourCause CSRconnect
    Likelihood to Recommend
    Benevity
    Alaya is the perfect tool to combine corporate social responsibility programs with employee engagement. If it’s important to involve and motivate employees to participate and connect more with your company, Alaya is a great fit - especially if your employees are spread across many locations around the world.
    Read full review
    Blackbaud
    It is a great solution for a company that is looking to have a one-stop shop for employee volunteering and giving. It integrates with VolunteerMatch and Workday which is very helpful as the former feeds community volunteer opportunities to our company portal, and the latter is how payroll deductions get processed
    Incentivized
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    Pros
    Benevity
    • Customization allows user to create custom fields, rules and objects.
    • Reporting provides us with accurate progress tracking and important business metrics.
    • Interactive dashboard helps in understand the overall status, process and workflows.
    Incentivized
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    Blackbaud
    • Dollars for Doers Volunteer Grant program features are very easy to use and manage.
    • Cause cards are a great incentive available through CSR connect.
    • Searching for charities to contribute dollars to is easy to navigate.
    • The Engagement Elements are very user-friendly and easy to update on the admin side. Our employees love them and how easy they are to find and click through.
    Incentivized
    Read full review
    Cons
    Benevity
    • Customer support
    • Offer should
    • # of Hoeys doesnt match level of effort
    • Only Three challenges are there it should be at least 4 or 5
    Read full review
    Blackbaud
    • Date/calendar feature is rough - it automatically puts in a year out so you have to correct that and the time zone needs to automatically populate as it's a huge list that confuses most people.
    • The search feature overall - not intuitive and clunky and usually inaccurate - needs to be fine tuned as well as broadened to include everything associated with a particular event or user - having said that they have made great improvements in this in the recent future so that's something to be grateful for.
    Incentivized
    Read full review
    Likelihood to Renew
    Benevity
    No answers on this topic
    Blackbaud
    We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
    Incentivized
    Read full review
    Usability
    Benevity
    No answers on this topic
    Blackbaud
    The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
    Incentivized
    Read full review
    Reliability and Availability
    Benevity
    No answers on this topic
    Blackbaud
    It is available when needed. It can be very slow at times.
    Incentivized
    Read full review
    Performance
    Benevity
    No answers on this topic
    Blackbaud
    We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
    Incentivized
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    Support Rating
    Benevity
    Alaya's customer support is phenomenal - always there when we need them. And the platform has been so great for employee engagement - it's been very positive for our teams.The support provided by the team in preparation for the launch was fantastic - from guides to templates to responsiveness, Alaya'scustomer support made such a difference!
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    Blackbaud
    The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
    Incentivized
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    Online Training
    Benevity
    No answers on this topic
    Blackbaud
    It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
    Incentivized
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    Implementation Rating
    Benevity
    No answers on this topic
    Blackbaud
    The implementation of CSRconnect takes way, way too long. Having to take down your entire CSR site for weeks, if not months, is an issue. Issues still arise from the implementation in terms of ensuring that reports and statistics on active users are pulling properly, as well as the transfer of information from one system to another. Some of this is definitely to be expected, as transferring this much information is a challenge. However, I would hope that issues would have been resolved by now
    Incentivized
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    Alternatives Considered
    Benevity
    Kudos, Fond Lattice are good software to conduct engagement activity and you can recognize hard work and show appreciation to others. Depending on your company you can redeem for awesome rewards. there all are software are goods but Navigation and engagement in our corporate volunteering program increased a lot with Alaya. More activities, great communication, great reporting! Alaya is user-friendly and straight-forward, in just a few click you register and are ready to do good through hundreds of associative propositions. and these are the main features which makes Alaya By Benevity to great amongst these software
    Read full review
    Blackbaud
    No answers on this topic
    Scalability
    Benevity
    No answers on this topic
    Blackbaud
    It has worked for our large company fine.
    Incentivized
    Read full review
    Return on Investment
    Benevity
    • With corporate responsibility, we can make a difference for our employees, communities, and for our clients. Do it and use your skills to do good!
    Read full review
    Blackbaud
    • We have been able to more accurately track global volunteerism.
    • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
    • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
    Incentivized
    Read full review
    ScreenShots

    YourCause CSRconnect Screenshots

    Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.