Alaya by Benevity vs. Jive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alaya by Benevity
Score 8.7 out of 10
N/A
Alaya, now from Benevity since the December 2021 acquisition, is a platform that helps companies to build a purpose-driven culture and engage employees to make an impact, one act at a time. The solution aims to enable experiences that bring out the human side of work, so that companies and their employees can do good and measure their actions every day. By volunteering, giving, or taking simple actions such as biking to work, saving energy, or committing to a healthier lifestyle, employees are…N/A
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
Pricing
Alaya by BenevityJive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alaya by BenevityJive
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Alaya by BenevityJive
Best Alternatives
Alaya by BenevityJive
Small Businesses
Submittable
Submittable
Score 8.8 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Medium-sized Companies
Submittable
Submittable
Score 8.8 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises

No answers on this topic

RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alaya by BenevityJive
Likelihood to Recommend
9.0
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
6.6
(0 ratings)
Usability
-
(0 ratings)
6.1
(0 ratings)
Availability
-
(0 ratings)
5.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
9.0
(0 ratings)
6.9
(0 ratings)
Online Training
-
(0 ratings)
5.0
(0 ratings)
Implementation Rating
-
(0 ratings)
3.0
(0 ratings)
User Testimonials
Alaya by BenevityJive
Likelihood to Recommend
Alaya is the perfect tool to combine corporate social responsibility programs with employee engagement. If it’s important to involve and motivate employees to participate and connect more with your company, Alaya is a great fit - especially if your employees are spread across many locations around the world.
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The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
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Pros
  • Valuable platform: easy to use, makes volunteering easy again.
  • Great projects: amazing meaningful, both local and global projects on the platform.
  • Fantastic people and service behind the scenes: service is exceptional.
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  • Jive makes it easy to create new pages for administrators.
  • Jive makes it easy to manage users in one area and simple to navigate administration user interface.
  • Jive is a really good concept, the idea behind jive creates a great main hub in an organizaiton.
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Cons
  • The scope of challenges can be much diverse.
  • There is no option of quick payments like UPI.
  • There are nothing much to dislike Alaya, no more issues.
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  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
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Likelihood to Renew
No answers on this topic
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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Usability
No answers on this topic
It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking
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Reliability and Availability
No answers on this topic
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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Performance
No answers on this topic
The product worked as designed. It just didn't work for our needs.
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Support Rating
Alaya's customer support is phenomenal - always there when we need them. And the platform has been so great for employee engagement - it's been very positive for our teams.The support provided by the team in preparation for the launch was fantastic - from guides to templates to responsiveness, Alaya'scustomer support made such a difference!
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They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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Online Training
No answers on this topic
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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Implementation Rating
No answers on this topic
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Alternatives Considered
Kudos, Fond Lattice are good software to conduct engagement activity and you can recognize hard work and show appreciation to others. Depending on your company you can redeem for awesome rewards. there all are software are goods but Navigation and engagement in our corporate volunteering program increased a lot with Alaya. More activities, great communication, great reporting! Alaya is user-friendly and straight-forward, in just a few click you register and are ready to do good through hundreds of associative propositions. and these are the main features which makes Alaya By Benevity to great amongst these software
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I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.
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Return on Investment
  • Helps in building a committed and healthy team.
  • Helps serve back to community.
  • Impact on social as well as personality development.
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  • Makes us seem bigger than we are.
  • Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
  • Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.
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ScreenShots

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.