Benepass is great for employees that want to keep track of how much of their stipends they have used. It really ensures employees are taking advantage of the perks and benefits their company is offering. Uploading receipts is really easy to use as well so the amount of time spent by employees is minimal when taking advantage of their stipends. I believe this would maximize employee happiness and satisfaction with their company, therefore helping with employee attrition.
Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets. Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.
When using a virtual card, I still need to submit details for the expense. It feels like it would just be easier to fill in an expense rather than setup a virtual card for recurring payments that are reimbursed through stipends.
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
I did not select Benepass as I’m not a decider for that in my company. But as a user, I think Benepass is better than my experience with Airbase due to the ability to track how much of my stipends I have spent. I would say it matches with Expensify, they are both similar to me and offer the same set of key features such as tracking various stipend spending/amounts and the use of virtual cards.
[Employee Navigator] knocks them out of the park and honestly isn't even in the same category as far as what it offers. In comparison Navigator is Windows 10 and Beacon is still on a dot matrix system.
Employee retention. It helps employees take advantage of the awesome benefits and stipends their employer offers. Without seamless software to use here, employees may easily forget or just not use their benefits.
Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
The CFO is happy with the no cost, and less downtime with people asking about benefits.
