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Benefitfocus vs. PenServ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Benefitfocus
Score 9.0 out of 10
N/A
Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.N/A
PenServ
Score 0.0 out of 10
N/A
PenServ Plan Services, Inc. is a full-service, third-party administrator (TPA) offering retirement plan recordkeeping and administrative services, compliance testing, auditing, and document services to large and small for-profit and nonprofit employers, as well as tax-exempt governmental, educational, and religious institutions. PenServ guides each client through the plan design, education, and enrollment processes and relieves them of the daily challenges of plan administration and legal…N/A
Pricing
BenefitfocusPenServ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BenefitfocusPenServ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BenefitfocusPenServ
Best Alternatives
BenefitfocusPenServ
Small Businesses
OnPay
OnPay
Score 9.8 out of 10
OnPay
OnPay
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BenefitfocusPenServ
Likelihood to Recommend
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
BenefitfocusPenServ
Likelihood to Recommend
Open enrollment is extremely easy. Reports are easily accessible to see who still needs to complete and who has done it.
I would like a report that just shows who made changes and what those changes were for open enrollment.
Verified User
Anonymous
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No answers on this topic
Pros
  • Enrollment Reports
  • Customer Service
  • File Feed Setup
Verified User
Anonymous
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No answers on this topic
Cons
  • Great at selling their product but not keeping their promises.
  • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
  • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
I thought it would be a good facelift and upgrade to BeneTrac which was outdated and hadn't done anything to change the look and feel of their platform. Only to find out Benetrac is more adaptable to manual changes and needs.
Verified User
Anonymous
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No answers on this topic
Return on Investment
  • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
  • Bad impression on the benefits team to implement a program that didn't deliver.
Verified User
Anonymous
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No answers on this topic
ScreenShots