Benefitfocus vs. bswift

Open enrollment is extremely easy. Reports are easily accessible to see who still needs to complete and who has done it.

I would like a report that just shows who made changes and what those changes were for open enrollment.

Incentivized

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.

Incentivized

• Enrollment Reports
• Customer Service
• File Feed Setup

Incentivized

• Benefit Enrollment
• Life Event management
• ACA reporting

Incentivized

• Great at selling their product but not keeping their promises.
• Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
• They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.

Incentivized

• They should have better price point for large customers
• Better EDI for Oracle cloud

Incentivized

I thought it would be a good facelift and upgrade to BeneTrac which was outdated and hadn't done anything to change the look and feel of their platform. Only to find out Benetrac is more adaptable to manual changes and needs.

Incentivized

bswift was chosen over a myriad of alternatives primarily because its user interface is simple and intuitive, and because the support offered by bswift is exceptional.

Incentivized

• It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
• Bad impression on the benefits team to implement a program that didn't deliver.

Incentivized

• Provides basic service
• In my opinion, coordination is lacking
• In my experience, failed to deliver on expectations

Incentivized