BDX TrustBuilder vs. ResellerRatings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BDX TrustBuilder
Score 8.0 out of 10
N/A
Builder's Digital Experience (BDX) headquartered in Austin, offers TrustBuilder, a rating & review program for the building industry.N/A
ResellerRatings
Score 9.0 out of 10
N/A
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are…N/A
Pricing
BDX TrustBuilderResellerRatings
Editions & Modules
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Offerings
Pricing Offerings
BDX TrustBuilderResellerRatings
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BDX TrustBuilderResellerRatings
User Ratings
BDX TrustBuilderResellerRatings
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.5
(0 ratings)
User Testimonials
BDX TrustBuilderResellerRatings
Likelihood to Recommend
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ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
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Pros
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  • Ease of use when it comes to managing the platform
  • ResellerRatings has an identifiable name, and consumers are keener to leave reviews on the site as its a recognizable name.
  • Pretty easy to send review requests from people that purchase directly through us using ResellerRatings.
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Cons
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  • Wish it was cheaper.
  • Ability to connect to other review platforms.
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Support Rating
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Their support team is always available whenever we need help. They've offered to pull reports for us, even though we could easily pull them from the system ourselves.
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Alternatives Considered
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When choosing a review platform, we looked at a number of platforms. Reseller Ratings offered most of the things we were looking for at an affordable price. This easy to use platform doesn't have unnecessary bells and whistles.
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Return on Investment
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  • Notifications of customer issues saved us thousands in potential order cancellations.
  • ResellerRatings offers and easy way for customers to contact us, apart from directly on our website.
  • Since RR posts both positive and negative feedback, consumers can get a real feel for how your company communicates with its customers.
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ScreenShots