BDRShield vs. CloudAlly by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BDRShield
Score 6.5 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
$12
per year per endpoint
CloudAlly by OpenText
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
CloudAlly, now from Opentext, which acquired CloudAlly parent company Zix in December, 2021, aims to offer an easy and reliable backup solution for leading online services such as Office365, Google Apps, Box and Salesforce. CloudAlly subscriptions include: - Unlimited secure Amazon S3 storage and unlimited retention of daily archives - Archive storage in Amazon’s U.S., E.U. or Australia Data Centers - One-click non-destructive…
$2
user, month
Pricing
BDRShieldCloudAlly by OpenText
Editions & Modules
Endpoint / Workstation Backup
$12
per year per endpoint
SaaS Backup
$12
per year per user
VMs, Servers & Cloud Backup
$48
per year per VM
Apps & DB Backup
$72
per year Apps
SharePoint Online and OneDrive backups for Business
$2
user, month
Backup Box for Business and Enterprise
$2
user, month
Gmail Backup
$2
user, month
Yahoo! Mail Backup
$2
user, month
IMAP Backup
$2
user, month
Amazon DynamoDB and SimpleDB Backups
$2
user, month
office-365-backup
$3
user, month
Google Apps Backup
$3
user, month
Salesforce Backup
$3
user, month
Offerings
Pricing Offerings
BDRShieldCloudAlly by OpenText
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BDRShieldCloudAlly by OpenText
Features
BDRShieldCloudAlly by OpenText
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
BDRShield
9.6
Ratings
12% above category average
CloudAlly by OpenText
-
Ratings
Universal recovery9.90 Ratings00 Ratings
Instant recovery9.60 Ratings00 Ratings
Recovery verification9.90 Ratings00 Ratings
Business application protection9.10 Ratings00 Ratings
Multiple backup destinations9.70 Ratings00 Ratings
Incremental backup identification9.70 Ratings00 Ratings
Backup to the cloud8.40 Ratings00 Ratings
Deduplication and file compression9.80 Ratings00 Ratings
Snapshots9.70 Ratings00 Ratings
Flexible deployment9.80 Ratings00 Ratings
Management dashboard9.50 Ratings00 Ratings
Platform support9.40 Ratings00 Ratings
Retention options9.80 Ratings00 Ratings
Encryption9.80 Ratings00 Ratings
Best Alternatives
BDRShieldCloudAlly by OpenText
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BDRShieldCloudAlly by OpenText
Likelihood to Recommend
6.5
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
6.5
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
BDRShieldCloudAlly by OpenText
Likelihood to Recommend
First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
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CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup
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Pros
  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
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  • Backup Services
  • Salesforce Backup
  • Box Backup
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Cons
  • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
  • User interface at portal is difficult to navigate and confusing
  • Support documentation is too generic and rarely answers my questions.
  • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
  • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
  • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
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  • User interface could be easier to use
  • Backups in Salesforce could be easier to view
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Likelihood to Renew
I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.
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No answers on this topic
Usability
As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
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No answers on this topic
Support Rating
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
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No answers on this topic
Implementation Rating
Overall the implementation was not complicated. The linux version installation is rather easy step by step process. It's just when you do something for the first time, it always take a bit longer because it's new and you just need to be more focused to configure everything properly
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No answers on this topic
Alternatives Considered
I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
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We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.
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Return on Investment
  • Backups complete quickly each night saving me time from always having to modify client backups to fit within their backup windows.
  • Money: We are saving hundreds of dollars per year for us and our clients by switching to this product.
  • I no longer spend significant time managing backups, checking their status, etc. Alerts are consistent and warn me if there's a problem. It just works. I rarely have to touch it other than when I do random restore tests (as I do with any backup product) and the instant recovery feature works well for that.
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  • Extra layer of protection on our data
  • Ability to retrieve past data if an issue occurs
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ScreenShots

BDRShield Screenshots

Screenshot of EncryptionScreenshot of Multiple recovery optionsScreenshot of ReportsScreenshot of RetentionScreenshot of SchedulingScreenshot of VM Selection

CloudAlly by OpenText Screenshots

Screenshot of Your ally in the cloudScreenshot of Screenshot of Simple upfront pricing with no hidden fee's