BDRShield vs. LiveVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BDRShield
Score 6.7 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
$12
per year per endpoint
LiveVault
Score 10.0 out of 10
N/A
LiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.N/A
Pricing
BDRShieldLiveVault
Editions & Modules
Endpoint / Workstation Backup
$12
per year per endpoint
SaaS Backup
$12
per year per user
VMs, Servers & Cloud Backup
$48
per year per VM
Apps & DB Backup
$72
per year Apps
No answers on this topic
Offerings
Pricing Offerings
BDRShieldLiveVault
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BDRShieldLiveVault
Features
BDRShieldLiveVault
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
BDRShield
9.5
Ratings
11% above category average
LiveVault
8.5
Ratings
0% above category average
Universal recovery9.90 Ratings6.00 Ratings
Instant recovery9.50 Ratings9.00 Ratings
Recovery verification9.90 Ratings6.00 Ratings
Business application protection9.10 Ratings9.00 Ratings
Multiple backup destinations9.60 Ratings9.00 Ratings
Incremental backup identification9.60 Ratings9.00 Ratings
Backup to the cloud8.50 Ratings9.00 Ratings
Deduplication and file compression9.80 Ratings9.00 Ratings
Snapshots9.70 Ratings9.00 Ratings
Flexible deployment9.70 Ratings8.00 Ratings
Management dashboard9.40 Ratings00 Ratings
Platform support9.40 Ratings9.00 Ratings
Retention options9.80 Ratings9.00 Ratings
Encryption9.70 Ratings9.00 Ratings
User Ratings
BDRShieldLiveVault
Likelihood to Recommend
6.7
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
6.6
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
BDRShieldLiveVault
Likelihood to Recommend
First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
Read full review
Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
Read full review
Pros
  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
Read full review
  • Easy to install the client piece.
  • Easy to setup the backup policies.
  • Data encryption and security.
Read full review
Cons
  • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
  • User interface at portal is difficult to navigate and confusing
  • Support documentation is too generic and rarely answers my questions.
  • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
  • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
  • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
Read full review
  • It does not play very well with virtual servers.
  • Support is not always responsive.
  • Issues with failed backups have cost our company time and money.
Read full review
Likelihood to Renew
I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.
Read full review
No answers on this topic
Usability
As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
Read full review
No answers on this topic
Support Rating
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
Read full review
No answers on this topic
Implementation Rating
Overall the implementation was not complicated. The linux version installation is rather easy step by step process. It's just when you do something for the first time, it always take a bit longer because it's new and you just need to be more focused to configure everything properly
Read full review
No answers on this topic
Alternatives Considered
I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
Read full review
LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
Read full review
Return on Investment
  • Backups complete quickly each night saving me time from always having to modify client backups to fit within their backup windows.
  • Money: We are saving hundreds of dollars per year for us and our clients by switching to this product.
  • I no longer spend significant time managing backups, checking their status, etc. Alerts are consistent and warn me if there's a problem. It just works. I rarely have to touch it other than when I do random restore tests (as I do with any backup product) and the instant recovery feature works well for that.
Read full review
  • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
  • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
Read full review
ScreenShots

BDRShield Screenshots

Screenshot of EncryptionScreenshot of Multiple recovery optionsScreenshot of ReportsScreenshot of RetentionScreenshot of SchedulingScreenshot of VM Selection