BDRShield vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BDRShield
Score 6.5 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
$12
per year per endpoint
Carbonite Server
Score 1.0 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
BDRShieldCarbonite Server
Editions & Modules
Endpoint / Workstation Backup
$12
per year per endpoint
SaaS Backup
$12
per year per user
VMs, Servers & Cloud Backup
$48
per year per VM
Apps & DB Backup
$72
per year Apps
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
BDRShieldCarbonite Server
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
BDRShieldCarbonite Server
Features
BDRShieldCarbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
BDRShield
9.6
Ratings
12% above category average
Carbonite Server
8.6
Ratings
1% above category average
Universal recovery9.90 Ratings8.30 Ratings
Instant recovery9.60 Ratings8.20 Ratings
Recovery verification9.90 Ratings7.90 Ratings
Business application protection9.10 Ratings10.00 Ratings
Multiple backup destinations9.70 Ratings10.00 Ratings
Incremental backup identification9.70 Ratings10.00 Ratings
Backup to the cloud8.40 Ratings10.00 Ratings
Deduplication and file compression9.80 Ratings7.60 Ratings
Snapshots9.70 Ratings10.00 Ratings
Flexible deployment9.80 Ratings7.90 Ratings
Management dashboard9.50 Ratings7.50 Ratings
Platform support9.40 Ratings7.50 Ratings
Retention options9.80 Ratings7.70 Ratings
Encryption9.80 Ratings8.50 Ratings
Best Alternatives
BDRShieldCarbonite Server
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BDRShieldCarbonite Server
Likelihood to Recommend
6.5
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
4.8
(0 ratings)
Usability
6.5
(0 ratings)
5.5
(0 ratings)
Support Rating
9.0
(0 ratings)
5.5
(0 ratings)
Implementation Rating
8.0
(0 ratings)
6.4
(0 ratings)
User Testimonials
BDRShieldCarbonite Server
Likelihood to Recommend
First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
Read full review
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Read full review
Pros
  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
Read full review
  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
Read full review
Cons
  • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
  • User interface at portal is difficult to navigate and confusing
  • Support documentation is too generic and rarely answers my questions.
  • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
  • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
  • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
Read full review
  • The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
  • The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
Read full review
Likelihood to Renew
I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.
Read full review
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
Read full review
Usability
As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
Read full review
Product needs a lot of improvements in some features like Cloud and Reporting.
Read full review
Support Rating
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
Read full review
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Read full review
Implementation Rating
Overall the implementation was not complicated. The linux version installation is rather easy step by step process. It's just when you do something for the first time, it always take a bit longer because it's new and you just need to be more focused to configure everything properly
Read full review
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Read full review
Alternatives Considered
I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
Read full review
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
Read full review
Return on Investment
  • Backups complete quickly each night saving me time from always having to modify client backups to fit within their backup windows.
  • Money: We are saving hundreds of dollars per year for us and our clients by switching to this product.
  • I no longer spend significant time managing backups, checking their status, etc. Alerts are consistent and warn me if there's a problem. It just works. I rarely have to touch it other than when I do random restore tests (as I do with any backup product) and the instant recovery feature works well for that.
Read full review
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Read full review
ScreenShots

BDRShield Screenshots

Screenshot of EncryptionScreenshot of Multiple recovery optionsScreenshot of ReportsScreenshot of RetentionScreenshot of SchedulingScreenshot of VM Selection