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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Backup Exec

    Score6.8 out of 10
    N/AArctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.N/A

    BDRShield

    Score6.5 out of 10
    N/AVembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.

    $12

    per year per endpoint

    Pricing
    Arctera Backup ExecBDRShield
    Editions & Modules
    Veritas Backup Exec
    Contact sales team
    Endpoint / Workstation Backup
    $12
    per year per endpoint
    SaaS Backup
    $12
    per year per user
    VMs, Servers & Cloud Backup
    $48
    per year per VM
    Apps & DB Backup
    $72
    per year Apps
    Offerings
    Pricing Offerings
    Arctera Backup ExecBDRShield
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arctera Backup ExecBDRShield
    Considered Both Products
    Arctera US LLC
    No answer on this topic
    Vembu Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    56%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    56%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Arctera Backup ExecBDRShield
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Backup Exec and BDRShield
    Feature
    Arctera Backup Exec
    8.6
    22 Ratings
    1% above category average
    BDRShield
    9.6
    61 Ratings
    12% above category average
    Universal recovery10.018 Ratings9.950 Ratings
    Instant recovery7.517 Ratings9.651 Ratings
    Recovery verification7.920 Ratings9.952 Ratings
    Business application protection10.017 Ratings9.143 Ratings
    Multiple backup destinations6.421 Ratings9.743 Ratings
    Incremental backup identification7.922 Ratings9.758 Ratings
    Backup to the cloud10.013 Ratings8.436 Ratings
    Deduplication and file compression7.416 Ratings9.848 Ratings
    Snapshots8.416 Ratings9.745 Ratings
    Flexible deployment9.017 Ratings9.854 Ratings
    Management dashboard9.020 Ratings9.659 Ratings
    Platform support8.519 Ratings9.459 Ratings
    Retention options8.418 Ratings9.857 Ratings
    Encryption10.012 Ratings9.851 Ratings
    User Ratings
    Arctera Backup ExecBDRShield
    Likelihood to Recommend
    8.3
    (25 ratings)
    6.5
    (64 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    9.0
    (4 ratings)
    Usability
    1.0
    (1 ratings)
    6.5
    (62 ratings)
    Availability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (4 ratings)
    9.0
    (6 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    8.0
    (3 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Arctera Backup ExecBDRShield
    Likelihood to Recommend
    Arctera US LLC
    Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
    Incentivized
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    Vembu Technologies
    It provides reliable daily backup tasks and it is important for us to have no worries of system crush. BDRSuite is full featured, I had been using BDRSuite to replicate servers from Hyper-v to ESXi, it's quite useful and easily to process than other VM migration tools between different platform. BDRSuite costs less than other backup product because I can decrease/increase/allocate license between VMs easily. The license charge two ways, server or VM. We choose VM license.
    Incentivized
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    Pros
    Arctera US LLC
    • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
    • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
    • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
    Incentivized
    Read full review
    Vembu Technologies
    • Seed an offsite backup. A simple checkbox to seed a large backup prior to backing it up to our datacenter. Previously with another well knows backup provider this was convoluted and time-consuming.
    • Backup Speed. Vembu BDR is fast and allows me to schedule multiple jobs within time constraints that prohibit some backup products from working.
    • DR - Vembu BDR provides an option to mirror your backups to an offsite datacenter without taxing production servers with a secondary backup job.
    • Bare Metal Recovery: the ability to create a custom bootable ISO that you can quickly recover a failed physical server or workstation.
    • Ease of use: The console is consistent and very easy to use. From initial install to being fully configured takes just a few minutes.
    Read full review
    Cons
    Arctera US LLC
    • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
    • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
    • I'm struggling to come up with another con.
    Incentivized
    Read full review
    Vembu Technologies
    • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
    • User interface at portal is difficult to navigate and confusing
    • Support documentation is too generic and rarely answers my questions.
    • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
    • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
    • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
    Incentivized
    Read full review
    Likelihood to Renew
    Arctera US LLC
    This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
    Read full review
    Vembu Technologies
    Because of the product functions and possibilities: - it's easy to use through WEB browser - installation process is not complicated - Vembu BDR solution is reliable, and works properly. It does the job. This product could get extra points for the appliance that could be imported to virtual environment (no need for windows server license or some linux knowledge).
    Incentivized
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    Usability
    Arctera US LLC
    It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
    Read full review
    Vembu Technologies
    Friendly web interface very clear, nicely and professionally designed. Usability, setup and forget. It has all features you need for hybrid environments even if you don't use it. You know the features are there when you needed. Email report is so informative. You get all the details about completed backup without logging in the system
    Incentivized
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    Reliability and Availability
    Arctera US LLC
    The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
    Incentivized
    Read full review
    Vembu Technologies
    No answers on this topic
    Performance
    Arctera US LLC
    No problem for this point it is in the average.
    Incentivized
    Read full review
    Vembu Technologies
    No answers on this topic
    Support Rating
    Arctera US LLC
    In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
    Incentivized
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    Vembu Technologies
    It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
    Incentivized
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    Implementation Rating
    Arctera US LLC
    It was pretty straightforward.
    Read full review
    Vembu Technologies
    It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
    Incentivized
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    Alternatives Considered
    Arctera US LLC
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
    Incentivized
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    Vembu Technologies
    I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
    Incentivized
    Read full review
    Scalability
    Arctera US LLC
    We only use it on the on-premise version on a single site.
    Incentivized
    Read full review
    Vembu Technologies
    No answers on this topic
    Return on Investment
    Arctera US LLC
    • Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
    • Conduct regular DR tests and your this will be your ROI.
    Incentivized
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    Vembu Technologies
    • For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
    • Software cost is lesser thus the money can be invested for other tools/software procurement
    • I don't think there is any negative impact as of now
    Incentivized
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    ScreenShots

    BDRShield Screenshots

    Screenshot of EncryptionScreenshot of Multiple recovery optionsScreenshot of ReportsScreenshot of RetentionScreenshot of SchedulingScreenshot of VM Selection