Basware Procure-to-Pay vs. Invoiced

The system works well as an inter-company work-flow tool. Very helpful when and for invoice processing requires involvement across several different departments

Incentivized

I think Invoiced is great for businesses that have recurring invoices or work with the same client over and over and you can store their payment. I don't see it as a great tool for businesses that only need to invoice one client at a time.

Incentivized

• Basware is fast and reliable. Very rare down time during the time we've been using it.
• Great support team. Our needs were addressed timely and efficiently.
• Basware provides us with great customer service. We have had many modifications to our specific needs and Basware worked well with us for our customizations.

Incentivized

• Provides integrations with credit card companies and direct debit providers like GoCardless.
• Sales team does good demos, but be VERY careful because these demos may represent an unachievable scenario if you are a larger business or one that has more than the most basic, vanilla needs.
• Nothing else, all other experiences with Invoiced were negative.

Incentivized

• Once you cancel the document in "cancellation queue" it cannot be restored or viewed.
• Sometimes but relatively rarely the program opens slowly.
• In rare instances the program freezes and needs to be restarted.

Incentivized

• Difficult to see all missed/outstanding payments in one place
• Difficult to issue refunds

Incentivized

We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.

Incentivized

I have only used Basware Purchase to Pay in my organization, however it is such a good software that my company decided to keep using it for next years.

Incentivized

We selected Invoiced primarily due to their purported high level of customizations and flexibility to handle differing business needs. That, unfortunately, became the exact reason we terminated the contract though. They have a basic framework for something that could be really great, and the potential is there, but they lack the in-house expertise and the product is far too infantile at present. Major bugs and similar issues need to be stamped out first. I can only hope they take it as a learning experience.

Incentivized

• faster processing of invoices due to short step process
• it's user friendly so not much training is needed to use the system
• templates and favorites decreases time spent

Incentivized

• Allows us to easily track our ARs
• Allows us to keep track of past due ARs
• Automates our invoicing/matching with Quickbooks

Incentivized