Seagull Scientific in Bellevue offers BarTender, a barcode software solution, supports label design and printing, as well as barcode reading and RFID tools.
Licensing: argggh! Their draconian licensing model can stop you in your tracks if you’re not careful. It’s per printer, not seat, so errant print jobs can exceed your licenses. Be careful!
Interaction with the cloud: we recently moved to Box and have yet to figure out a way to utilize Print Station with our cloud database. If there’s a way to do it, it’s not well documented.
Support: if you’re not paying for premium support, expect an email response within 24 hours. Telephone support is good, but we’ve sometimes had to leave a message and wait...
I often have to try to troubleshoot printing issues for other team members, but I have never reached out to a BarTender support network. I’ve always just tinkered within the app to figure it out.
We're currently evaluating Nicelable and are in the process of replacing Bartender with Nicelable. Cost is similar for our needs level and Nicelable has a modern UI and is much more user-friendly. We are having to rework our automation routines but we're seeing a higher upside with lower IT involvement that we think will give us an acceptable ROI.