Barracuda RMM vs. RealONE

It is very good for Managed Service Providers to be able to monitor and manage multiple clients at a time from one central location. Many things can be automated through it so that they don't require your constant attention. It would not be as appropriate for internal use at a company, is more suited for MSP's.

Incentivized

Ideally suited for SysAdmins that run networks with mixed equipment types (Windows and Linux). It will help to streamline your tasks by having a complete network overview in one browser-based application. This means that you can stay in control via your phone or mobile device, even while not at the office.

• Agentless, unlike most RMM, you don't need to download and install an agent on the devices. The onsite manager (OM) will scan the entire domain for computers, network devices, printers, etc.
• Remote access: Users have to select whether to access shared screen or via RDP.
• Detail Dashboard Information: it has a very reach feature that displays information about system components.

Incentivized

• Very secure and open source
• No need for VPN and chained SSH connections
• Its got a very nicely designed UI
• Developers are adding a new features

• It can be hard to use at first glance
• Does not work well on weak and old laptops
• Otherwise everything is perfect

Incentivized

• I'd love to be able to save the output of commands/scripts executed
• "Whats new in this release" feature

We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.

Incentivized

• Barracuda Managed Workplace definitely handles live notifications better then Lansweeper.
• We currently use Lansweeper for Software Deployment and Patch Management
• Nagios has better visuals for network layout and heartbeat monitoring
• We are assessing TeamViewer/AnyDesk now for better Remote Desktop support. But Barracuda does handle this task very well and we wouldn't be put out to continue using Barracuda for this.

Incentivized

We selected RPort over TeamViewer because it's got features that TeamViewer does not have. It's designed by DevOps and I find it suited pretty well for my day-to-day tasks.

• It has really helped us in reporting. We need to show our customers that our monitoring is helping them and the reports are very helpful in doing that.

Incentivized

• It speeds up my work