Barracuda Web Security Gateways now available in the 200 through 1000 series provide web content filtering as well as access and advanced threat protection, and are available as physical appliances, virtual appliances, or as a SaaS.
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Symantec WebFilter / Intelligence Services
Score 8.0 out of 10
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Symantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.
Barracuda Web Security Gateway is a secure solution. This solution offers advanced filtering for web content, application control, access control, network monitoring, and user authentication to control network access. It is easy to use, helps prevent access to harmful content. Therefore, I highly recommend the Barracuda Web Security Gateway to enhance your network security, secure remote administration, and approve and control application usage.
Having an end to end solution for web / mobile applications in terms of protecting it from online cyber security threats, Symantec WebFilter / Intelligence Services provides great solution. You also get an ability to configure your security profile so that the contents that may be desired for you but not recommended can be allowed on your network
It can integrate with active directory to place restrictions based on a specific user or group if required - or alternatively to allow a user/group to access more on the web if needed.
The application blocking features have been especially useful in our enterprise, and there is a large number of applications & web applications available to block/allow as needed.
There are 2 different policies; authenticated and unauthenticated. Sometimes the filter does not pick up the user that is logged in. When this happens, that user could potentially access sites that would normally be blocked.
Sometimes blocking one thing could block something you need. We had an instance where we use remote software. We block BitTorrent but for some reason, the filter was seeing this remote software as BitTorrent traffic. I got support on the line and we were eventually able to figure out a solution.
We put in certain applications. One of them is supposed to be blocked but a lot of the time it doesn't get blocked.
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
Barracuda Web Filter is superior to the built-in content filters of any firewalls (even next gen) that we have encountered. It's a misconception that the built-in filtering on a SonicWALL or WatchGuard is enough. I don't believe that Barracuda has any direct competitors in this space that it's not head and shoulders above.
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
We had several of our divisions that we thought needed to increase their internet bandwidth, due to decreased speed and productivity. After installing the Barracuda Web Security Gateway, we realized we had some abusive behavior going on with online activity. We set some controls and the bandwidth usage decreased by at least 30%, allowing us to maintain the current bandwidth and not spending more money.
