Barracuda Web Security Gateways now available in the 200 through 1000 series provide web content filtering as well as access and advanced threat protection, and are available as physical appliances, virtual appliances, or as a SaaS.
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ContentProtect
Score 3.0 out of 10
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ContentWatch in Salt Lake City, Utah offers ContentProtect, a web content filtering solution.
Barracuda Web Security Gateway is a secure solution. This solution offers advanced filtering for web content, application control, access control, network monitoring, and user authentication to control network access. It is easy to use, helps prevent access to harmful content. Therefore, I highly recommend the Barracuda Web Security Gateway to enhance your network security, secure remote administration, and approve and control application usage.
If you are looking for something relatively inexpensive to lock down specific computers, it would be a useful tool. If the computers themselves aren't too locked down, implementation and management shouldn't be too difficult.
It can integrate with active directory to place restrictions based on a specific user or group if required - or alternatively to allow a user/group to access more on the web if needed.
The application blocking features have been especially useful in our enterprise, and there is a large number of applications & web applications available to block/allow as needed.
There are 2 different policies; authenticated and unauthenticated. Sometimes the filter does not pick up the user that is logged in. When this happens, that user could potentially access sites that would normally be blocked.
Sometimes blocking one thing could block something you need. We had an instance where we use remote software. We block BitTorrent but for some reason, the filter was seeing this remote software as BitTorrent traffic. I got support on the line and we were eventually able to figure out a solution.
We put in certain applications. One of them is supposed to be blocked but a lot of the time it doesn't get blocked.
Our primary policy is a restricted list, so that does as advertised. We had one location that had blocks based on categories (adult, illegal, etc). We continually had issues with sites getting completely blocked due to unrelated content. For example, Yahoo had a beer ad on the page, alcohol was blocked, so Yahoo became blocked for the period of time that ad was displayed. We had this happen multiple times and eventually switched to a different solution at that location.
I've had issues with their cloud portal not working. I don't have to edit our configuration often, but on numerous occasions, i was unable to get the configuration page to load after login, sometimes for days. The platform just wasn't stable when I needed it to be.
We run many of our remote rooms as frozen (after logoff they reset to the image). This works fine most times, but when content protect needs a configuration change pushed down, someone needs to go 'thaw' the computers, download the updated configuration, and re-'freeze' the computer. It would be nice if that information was just dynamic from the cloud and didn't need to be pulled down.
The categorization used for policies is very limited and not flexible or easily customizable.
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
Barracuda Web Filter is superior to the built-in content filters of any firewalls (even next gen) that we have encountered. It's a misconception that the built-in filtering on a SonicWALL or WatchGuard is enough. I don't believe that Barracuda has any direct competitors in this space that it's not head and shoulders above.
At the time ContentProtect was selected, Forcepoint (Websense at the time) didn't have an inexpensive or cloud type product. The same can be said with Cisco, at that time. Recently, we have reevaluated and are going to be transitioning to Forcepoint's mobile client and removing ContentProtect from our environment. The cost is actually now less and we will be able to get both more dynamic control and also give us more detailed reporting on the traffic from clients.
We had several of our divisions that we thought needed to increase their internet bandwidth, due to decreased speed and productivity. After installing the Barracuda Web Security Gateway, we realized we had some abusive behavior going on with online activity. We set some controls and the bandwidth usage decreased by at least 30%, allowing us to maintain the current bandwidth and not spending more money.
It was a relatively inexpensive and simple solution when we needed one relatively quickly, which is a positive. The inexpensive price has kept it in the environment.
The lack of reliable reporting has lead to the need for an alternate monitoring solution in a few cases. Network level reporting was used, which is a separate expense, configuration.
Time has been lost waiting on the portal and then troubleshooting support tickets when sites that shouldn't have been blocked have been blocked. It has resulted in changes for locations that needed dynamic category filtering as opposed to a finite list.
The blocking of sites based on add traffic or sub-sites (rather than just blocking that content like other solutions) has resulted in downtime during classes when those sites were listed in the lesson plan and had previously worked.
