Barracuda Web Security Gateway vs. Cisco Umbrella

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Web Security Gateway
Score 8.3 out of 10
N/A
Barracuda Web Security Gateways now available in the 200 through 1000 series provide web content filtering as well as access and advanced threat protection, and are available as physical appliances, virtual appliances, or as a SaaS.N/A
Cisco Umbrella
Score 8.7 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Pricing
Barracuda Web Security GatewayCisco Umbrella
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda Web Security GatewayCisco Umbrella
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda Web Security GatewayCisco Umbrella
Best Alternatives
Barracuda Web Security GatewayCisco Umbrella
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.6 out of 10

No answers on this topic

Enterprises
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.6 out of 10
Zscaler Internet Access
Zscaler Internet Access
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda Web Security GatewayCisco Umbrella
Likelihood to Recommend
8.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
8.7
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
9.4
(0 ratings)
7.0
(0 ratings)
Online Training
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.5
(0 ratings)
Ease of integration
-
(0 ratings)
9.5
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Barracuda Web Security GatewayCisco Umbrella
Likelihood to Recommend
Barracuda Web Security Gateway is a secure solution. This solution offers advanced filtering for web content, application control, access control, network monitoring, and user authentication to control network access. It is easy to use, helps prevent access to harmful content. Therefore, I highly recommend the Barracuda Web Security Gateway to enhance your network security, secure remote administration, and approve and control application usage.
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It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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Pros
  • It can integrate with active directory to place restrictions based on a specific user or group if required - or alternatively to allow a user/group to access more on the web if needed.
  • The application blocking features have been especially useful in our enterprise, and there is a large number of applications & web applications available to block/allow as needed.
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  • Managing the overall security policies is quite seamless in Cisco Umbrella. it is quite easy to set up and implement web filtering rules and other necessary configurations without any hassle.
  • The reporting features like 'activity search' provides greater visibility of our user's internet activity within our organization. We can identify security related risks quickly and take decisions to mitigate them.
  • The deployment and integration of Cisco Umbrella with other vendors product is quite appreciable. We other non cisco security devices which Cisco Umbrella was integrated with without any major issues.
  • We can easily track down any user that goes to the internet through the activity search feature.
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Cons
  • There are 2 different policies; authenticated and unauthenticated. Sometimes the filter does not pick up the user that is logged in. When this happens, that user could potentially access sites that would normally be blocked.
  • Sometimes blocking one thing could block something you need. We had an instance where we use remote software. We block BitTorrent but for some reason, the filter was seeing this remote software as BitTorrent traffic. I got support on the line and we were eventually able to figure out a solution.
  • We put in certain applications. One of them is supposed to be blocked but a lot of the time it doesn't get blocked.
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  • There's always room for improvement in all products for sure. On the umbrella part, I would say that the room for improvement is on the data loss prevention part. So it sits on the PCs, it sees a lot of the traffic that goes on, it knows what files are on the PCs, but it's actually not stopping some of the intellectual property or personal identifiable information from going out. So we are able to block users from accessing applications and websites or even IP addresses, but we're not able to go a bit more granular, more on the data loss side. So that's a gap that I have in the product.
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Likelihood to Renew
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First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Usability
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
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The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
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Reliability and Availability
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Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Performance
No answers on this topic
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Support Rating
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
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Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Online Training
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Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Implementation Rating
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At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Alternatives Considered
Barracuda Web Filter is superior to the built-in content filters of any firewalls (even next gen) that we have encountered. It's a misconception that the built-in filtering on a SonicWALL or WatchGuard is enough. I don't believe that Barracuda has any direct competitors in this space that it's not head and shoulders above.
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Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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Scalability
No answers on this topic
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Return on Investment
  • We had several of our divisions that we thought needed to increase their internet bandwidth, due to decreased speed and productivity. After installing the Barracuda Web Security Gateway, we realized we had some abusive behavior going on with online activity. We set some controls and the bandwidth usage decreased by at least 30%, allowing us to maintain the current bandwidth and not spending more money.
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  • It's too early for us to say now. We started with Cisco Umbrella with the migration and during the migration we choose all the specific access. Now we are going to Cisco Secure Access in our simulations there will be much of cost savings because we don't need the on-premise data center anymore for the ASARs and for the local firewalls and the people, they are managing that on-premise. So we estimate there will be a lot of cost savings, but currently it's not on the paper yet. So we have to wait what the experience is with it, but we are optimistic.
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ScreenShots

Barracuda Web Security Gateway Screenshots

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