Barracuda Message Archiver vs. Smarsh

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Message Archiver
Score 7.3 out of 10
N/A
The Barracuda Message Archiver is designed to help organizations reduce email storage requirements, meet demanding compliance requirements, and address e-discovery requests easily and effectively. Integration with the Barracuda Cloud provides long-term email storage and backup.N/A
Smarsh
Score 7.5 out of 10
N/A
The Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
Pricing
Barracuda Message ArchiverSmarsh
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda Message ArchiverSmarsh
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda Message ArchiverSmarsh
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Medium-sized Companies
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Enterprises
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda Message ArchiverSmarsh
Likelihood to Recommend
7.3
(0 ratings)
7.5
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
8.1
(0 ratings)
Usability
6.4
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
Barracuda Message ArchiverSmarsh
Likelihood to Recommend
For every company which is too big for MailStore. MailStore is much cheaper and easier...so mostly enough for 5 to 20 people companies. But for all bigger companies with 200 plus users it is the right solution. Please be sure, that it is not easy to get it running. But when it runs, it is mostly stable.
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This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
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Pros
  • easy implementation
  • retention policies in the archive
  • integration on the client.
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  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
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Cons
  • In Archiving there should be a "Header only" download for users with offline stores.
  • Single sign-on in WebClient.
  • Single sign-on in Outlook Add-In.
  • More performance to the boxes.
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  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
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Likelihood to Renew
It is that easy. Set and forget and everything is just working.
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It's the only product at this time that meets all of our requirements.
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Usability
The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.
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Support Rating
The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.
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No answers on this topic
Implementation Rating
Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space. Headers only functionality was promised years ago but is still not implemented.
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Alternatives Considered
For us it is important that it is stable. Because of this we thought it is a good idea to buy a clustered station. Barracuda can do this and we bought 2 1050 boxes and linked them. At the end the price was also okay...we also evaluated Symantec and at the end both were candidates but Barracuda made better price.
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This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
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Return on Investment
  • Long term archiving is good.
  • Integrating of many PSTs cost extra money for PST Enterprise. This should be included.
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  • Faster investigative work has led to increased employee efficiency when working on security investigations.
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