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Barracuda Message Archiver vs. Carbonite Information Archiving

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda Message Archiver

    Score7.3 out of 10
    N/AThe Barracuda Message Archiver is designed to help organizations reduce email storage requirements, meet demanding compliance requirements, and address e-discovery requests easily and effectively. Integration with the Barracuda Cloud provides long-term email storage and backup.N/A

    Carbonite Information Archiving

    Score7.8 out of 10
    N/ACarbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
    Pricing
    Barracuda Message ArchiverCarbonite Information Archiving
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Barracuda Message ArchiverCarbonite Information Archiving
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Barracuda Message ArchiverCarbonite Information Archiving
    Small Businesses
    Amazon S3 Glacier
    Score9.1 out of 10
    Amazon S3 Glacier
    Score9.1 out of 10
    Medium-sized Companies
    Google Vault
    Score10 out of 10
    Google Vault
    Score10 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score10 out of 10
    Microsoft Exchange Online Archiving
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Barracuda Message ArchiverCarbonite Information Archiving
    Likelihood to Recommend
    7.3
    (2 ratings)
    7.1
    (3 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (1 ratings)
    8.1
    (3 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Barracuda Message ArchiverCarbonite Information Archiving
    Likelihood to Recommend
    Barracuda Networks Inc.
    This is the perfect solution for a quick implementation of archivation. You configure it once and it keeps on going. Users do not need to interact to archive, only to find things back.
    Read full review
    Carbonite, an OpenText company
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
    Incentivized
    Read full review
    Pros
    Barracuda Networks Inc.
    • Archiving with journaling.
    • Search with WebClient.
    • Search with Add-In.
    • Stubbing.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    • Search
    • Storage need reduction
    • Security
    Incentivized
    Read full review
    Cons
    Barracuda Networks Inc.
    • the folder structure of the mailbox is harder to keep up with
    • it is a bit confusing when you search for non email items, like contacts.
    Read full review
    Carbonite, an OpenText company
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
    Incentivized
    Read full review
    Likelihood to Renew
    Barracuda Networks Inc.
    I would give a ten...but I don´t know the benefit in 2 years between Barracuda in Cloud and Microsoft in Situ Mailarchive. Lets see then!
    Incentivized
    Read full review
    Carbonite, an OpenText company
    No answers on this topic
    Usability
    Barracuda Networks Inc.
    The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    No answers on this topic
    Support Rating
    Barracuda Networks Inc.
    The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
    Incentivized
    Read full review
    Implementation Rating
    Barracuda Networks Inc.
    Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space. Headers only functionality was promised years ago but is still not implemented.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    No answers on this topic
    Alternatives Considered
    Barracuda Networks Inc.
    It was a lot cheaper, i mean a awfull lot.
    Read full review
    Carbonite, an OpenText company
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
    Incentivized
    Read full review
    Return on Investment
    Barracuda Networks Inc.
    • i had no negative impact.
    Read full review
    Carbonite, an OpenText company
    • Supports our document retention polices.
    • Allows for recovery of data easily.
    Incentivized
    Read full review
    ScreenShots