Barracuda ESG were physical or virtual appliances designed to protect email servers from spam, virus, spoofing, phishing and spyware attacks. The product line is discontinued.
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Trend Micro Worry-Free Services Suite
Score9.5 out of 10
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Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.
Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ESS has a simple interface for both users and administrators.
The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
You need to take time in adding your contacts to a whitelist so that you don't miss an email.
I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It would be better if there were an unload password for each policy instead of one for the whole organization.
We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Setting up the Barracuda for use with Microsoft 365 provides issues that Barracuda seems to have no fix for. I mentioned these issues to their support, because I am constantly reminded of them by their system, and I was told that those errors are normal for our setup and to ignore them which is frustrating to me.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Barracuda Email Security Gateway support is great at responding and escalating cases when needed. Timeliness is key when dealing with email attacks, spoofing or malware. Barracuda also has great resources for end-user training as our end users are our first line of defense in combatting attacks on our company. Training end-users pays off in time spent dealing with any email attacks
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The gateway learns current scam which can prevent unmeasureable damage. As a government organization attacks on our network affect public safety.
Previous gateways I have managed have required significant amounts of time grooming. The Barracuda gateway has freed up a great deal of my time due to its intelligence and intent scanning.
I have very few incidences where a legitimate malicious email will pass through the filter. Just one of these emails can wreak havoc on an organization.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
