Barracuda ESG (discontinued) vs. N-able Mail Assure

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda ESG (discontinued)
Score 6.6 out of 10
N/A
Barracuda ESG were physical or virtual appliances designed to protect email servers from spam, virus, spoofing, phishing and spyware attacks. The product line is discontinued.N/A
N-able Mail Assure
Score 3.0 out of 10
N/A
SolarWinds offers Mail Assure, a cloud-based email security solution designed to help customers stay in control and protect their inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.N/A
Pricing
Barracuda ESG (discontinued)N-able Mail Assure
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda ESG (discontinued)N-able Mail Assure
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda ESG (discontinued)N-able Mail Assure
Features
Barracuda ESG (discontinued)N-able Mail Assure
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Barracuda ESG (discontinued)
7.3
Ratings
14% below category average
N-able Mail Assure
8.4
Ratings
0% above category average
Anti-malware8.00 Ratings8.30 Ratings
Customizability4.50 Ratings7.80 Ratings
Data Loss Protection9.00 Ratings00 Ratings
Threat Detection7.50 Ratings8.80 Ratings
Sandboxing9.00 Ratings00 Ratings
End-to-End Encryption7.00 Ratings00 Ratings
Management Tools6.00 Ratings8.70 Ratings
User Ratings
Barracuda ESG (discontinued)N-able Mail Assure
Likelihood to Recommend
7.0
(0 ratings)
4.0
(0 ratings)
Usability
7.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
6.0
(0 ratings)
-
(0 ratings)
Support Rating
9.4
(0 ratings)
9.2
(0 ratings)
User Testimonials
Barracuda ESG (discontinued)N-able Mail Assure
Likelihood to Recommend
Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
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Works really well for spam filtering in emails for our clients. If you have a lot of employees you want to prevent phishing and spam from getting to them. We recently had a client that had their whole company blacklisted by Microsoft because a good number of their staff fell for phishing emails. We implemented Mail Assure and this has nearly eliminated the emails they had been getting.
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Pros
  • Stops unwanted emails coming through to your inbox, it does this by holding them in a 'quarantine' folder for you to then check and allow or deny.
  • Protects against phishing and ransomware attacks.
  • Stops employees clicking on dangerous links in emails by putting them in a secure place.
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  • It does a good job of not having false positives.
  • I really enjoy the flexibility of the filters.
  • The cost of this solution is very low.
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Cons
  • The appliance has a feature to block all office macros. This is a great feature but only has an on/off setting. I would like to see the additional of allowing exclusions for users who need to receive office macros.
  • The feature for email encryption is great and allows us to not require an additional product or service for this. Unfortunately this is similar to the office macro feature and does not allow exclusions. The setting automatically detects information like credit cards, social security numbers, and other sensitive information. I have a user who works with Japanese companies. Japanese phone numbers apparently trigger the SSN filter. I wish I could put an exclusion in for this recipient or sender.
  • I wish the appliance had an auto firmware update option. Where non major releases would be automatically installed.
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  • Bit of a learning curve.
  • Needs close watch for a bit after implementation.
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Usability
Setting up the Barracuda for use with Microsoft 365 provides issues that Barracuda seems to have no fix for. I mentioned these issues to their support, because I am constantly reminded of them by their system, and I was told that those errors are normal for our setup and to ignore them which is frustrating to me.
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No answers on this topic
Reliability and Availability
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
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No answers on this topic
Performance
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
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No answers on this topic
Support Rating
Barracuda Email Security Gateway support is great at responding and escalating cases when needed. Timeliness is key when dealing with email attacks, spoofing or malware. Barracuda also has great resources for end-user training as our end users are our first line of defense in combatting attacks on our company. Training end-users pays off in time spent dealing with any email attacks
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They were able to solve every issue I found and were able to explain what they did to resolve to avoid another call. Great support
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Alternatives Considered
Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
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AppRiver is very much a set and forget type of email filter with almost no configurability and no flexibility. I am sure AppRiver is good for those that don't want to have to configure it, and those that don't want to change the product (they just want to buy a service, and have it run with no customization to fit their organization). SolarWinds Mail Assure gives us the flexibility of filtering that we want.
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Return on Investment
  • The cost of ESS for our organization is tiny compared to the amount of money we would lose if even one virus-laden PDF slipped through
  • Ignoring genuine malware/phishing, the cost of ESS for our organization is tiny compared to the amount of money we save by blocking regular spam (so employees don't ever see it)
  • From an administrator's perspective, putting the reins in the hands of our employees so they can look at their own quarantine (and leave IT out of it) has saved us 💵DOLLA 💸DOLLA💵BILLS 💸Y'ALL💵
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  • It cut down on the amount of spam we get.
  • It can differentiate a email box from an alias attached so it must be specified to keep from being billed.
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ScreenShots