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Barracuda Email Protection vs. Webroot Advanced Email Encryption powered by Zix

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda Email Protection

    Score10 out of 10
    N/ABarracuda Email Protection is an email security solution that uses machine learning to provide protection against threats. It combines email gateway defenses and API-based inbox defense to prevent attacks, respond to threats in real time, and secure Microsoft 365 data.N/A

    Webroot Advanced Email Encryption powered by Zix

    Score9.6 out of 10
    N/AWebroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A
    Pricing
    Barracuda Email ProtectionWebroot Advanced Email Encryption powered by Zix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Barracuda Email ProtectionWebroot Advanced Email Encryption powered by Zix
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Barracuda Email ProtectionWebroot Advanced Email Encryption powered by Zix
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Barracuda Email Protection and Webroot Advanced Email Encryption powered by Zix
    Feature
    Barracuda Email Protection
    6.6
    16 Ratings
    23% below category average
    Webroot Advanced Email Encryption powered by Zix
    -
    Ratings
    Anti-malware10.016 Ratings00 Ratings
    Customizability5.015 Ratings00 Ratings
    Data Loss Protection2.013 Ratings00 Ratings
    Threat Detection9.016 Ratings00 Ratings
    Sandboxing3.012 Ratings00 Ratings
    End-to-End Encryption8.013 Ratings00 Ratings
    Management Tools9.016 Ratings00 Ratings
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    User Ratings
    Barracuda Email ProtectionWebroot Advanced Email Encryption powered by Zix
    Likelihood to Recommend
    8.0
    (16 ratings)
    7.4
    (105 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.5
    (6 ratings)
    Usability
    8.9
    (8 ratings)
    8.9
    (100 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    8.2
    (9 ratings)
    8.7
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (8 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Barracuda Email ProtectionWebroot Advanced Email Encryption powered by Zix
    Likelihood to Recommend
    Barracuda Networks Inc.
    I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences
    Incentivized
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    Webroot, an OpenText company
    Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
    Read full review
    Pros
    Barracuda Networks Inc.
    • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
    • Barracuda Essentials provides excellent protection from Phishing and other Malware.
    • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
    Incentivized
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    Webroot, an OpenText company
    • Zix scans outbound emails for personal financial information and encrypts accordingly.
    • Zix scans outbound emails for health information and encrypts accordingly.
    • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
    • Zix was very easy to implement on our email domain with a few clicks of the mouse.
    Incentivized
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    Cons
    Barracuda Networks Inc.
    • The product is pretty solid so I am not sure how it can be improved. One thing I noticed recently, I am not getting the emails back from Sentinel when I send in a "miss". Used to be I got an email back saying "sorry we missed this, we are improving." That does happen anymore, so I am assuming that when I send a miss, the AI is getting better.
    • I would expand this to cover all kinds of email fraud like ransomware and spam rather than creating another product.
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    Webroot, an OpenText company
    • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
    • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
    Incentivized
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    Likelihood to Renew
    Barracuda Networks Inc.
    Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.
    Incentivized
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    Webroot, an OpenText company
    It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
    Incentivized
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    Usability
    Barracuda Networks Inc.
    Regarding usability, we like it to be an easy solution to implement and configure on the server. Routine backups are made frequently and reports are issued for control and analysis by information security teams. It has great integration with the cloud and encryption.
    Incentivized
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    Webroot, an OpenText company
    From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
    Incentivized
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    Reliability and Availability
    Barracuda Networks Inc.
    No answers on this topic
    Webroot, an OpenText company
    The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
    Incentivized
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    Performance
    Barracuda Networks Inc.
    No answers on this topic
    Webroot, an OpenText company
    there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
    Incentivized
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    Support Rating
    Barracuda Networks Inc.
    I have not had to use customer support yet which goes to show the effectiveness of the program. It also shows how easy the program is to use for the average person with no experience using this type of program. Our IT department also does a great job at teaching us to detect emails with malware that in combination with this software issues rarely arise even though we have over 500 employees.
    Incentivized
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    Webroot, an OpenText company
    I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
    Incentivized
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    In-Person Training
    Barracuda Networks Inc.
    No answers on this topic
    Webroot, an OpenText company
    The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
    Incentivized
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    Online Training
    Barracuda Networks Inc.
    No answers on this topic
    Webroot, an OpenText company
    The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
    Incentivized
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    Implementation Rating
    Barracuda Networks Inc.
    It was "stupid easy" from the technical side.
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    Webroot, an OpenText company
    Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
    Incentivized
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    Alternatives Considered
    Barracuda Networks Inc.
    Barracuda Essentials has a far easier admin pannel than is provided by mimecast along with far more filtering options such as dkim. Much easier to do the initial setup along with much better support provided. Barracuda Essentials has Advanced threat protection that uses AI to spot patterns and gives you the option to remove a suspect email from all inboxs
    Read full review
    Webroot, an OpenText company
    We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
    Incentivized
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    Scalability
    Barracuda Networks Inc.
    No answers on this topic
    Webroot, an OpenText company
    It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
    Incentivized
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    Return on Investment
    Barracuda Networks Inc.
    • This tool was supplied free with out Email Security, so its come at no cost
    • This tool has helped us meet requirements by our insurance to train users on the risks of phishing
    • However, the dated interface slows down what should be seamless adoption
    Incentivized
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    Webroot, an OpenText company
    • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
    • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
    Incentivized
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