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Barracuda Email Protection vs. Trend Micro Worry-Free Services Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda Email Protection

    Score10 out of 10
    N/ABarracuda Email Protection is an email security solution that uses machine learning to provide protection against threats. It combines email gateway defenses and API-based inbox defense to prevent attacks, respond to threats in real time, and secure Microsoft 365 data.N/A

    Trend Micro Worry-Free Services Suite

    Score9.5 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    Barracuda Email ProtectionTrend Micro Worry-Free Services Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Barracuda Email ProtectionTrend Micro Worry-Free Services Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Barracuda Email ProtectionTrend Micro Worry-Free Services Suite
    Considered Both Products
    Barracuda Networks Inc.
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Barracuda Email ProtectionTrend Micro Worry-Free Services Suite
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Barracuda Email Protection and Trend Micro Worry-Free Services Suite
    Feature
    Barracuda Email Protection
    6.6
    16 Ratings
    23% below category average
    Trend Micro Worry-Free Services Suite
    -
    Ratings
    Anti-malware10.016 Ratings00 Ratings
    Customizability5.015 Ratings00 Ratings
    Data Loss Protection2.013 Ratings00 Ratings
    Threat Detection9.016 Ratings00 Ratings
    Sandboxing3.012 Ratings00 Ratings
    End-to-End Encryption8.013 Ratings00 Ratings
    Management Tools9.016 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Barracuda Email Protection and Trend Micro Worry-Free Services Suite
    Feature
    Barracuda Email Protection
    -
    Ratings
    Trend Micro Worry-Free Services Suite
    9.6
    3 Ratings
    11% above category average
    Anti-Exploit Technology00 Ratings9.53 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.92 Ratings
    Centralized Management00 Ratings9.93 Ratings
    Hybrid Deployment Support00 Ratings9.92 Ratings
    Infection Remediation00 Ratings9.83 Ratings
    Vulnerability Management00 Ratings8.62 Ratings
    Malware Detection00 Ratings9.83 Ratings
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    Barracuda Email ProtectionTrend Micro Worry-Free Services Suite
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    Avanan
    Score9.4 out of 10
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    Score8.8 out of 10
    Enterprises
    Avanan
    Score9.4 out of 10
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    Score9.1 out of 10
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    User Ratings
    Barracuda Email ProtectionTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    8.0
    (16 ratings)
    9.6
    (9 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (8 ratings)
    9.0
    (3 ratings)
    Support Rating
    8.2
    (9 ratings)
    9.4
    (2 ratings)
    User Testimonials
    Barracuda Email ProtectionTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    Barracuda Networks Inc.
    I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences
    Incentivized
    Read full review
    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
    Read full review
    Pros
    Barracuda Networks Inc.
    • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
    • Barracuda Essentials provides excellent protection from Phishing and other Malware.
    • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
    Incentivized
    Read full review
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    Cons
    Barracuda Networks Inc.
    • The product is pretty solid so I am not sure how it can be improved. One thing I noticed recently, I am not getting the emails back from Sentinel when I send in a "miss". Used to be I got an email back saying "sorry we missed this, we are improving." That does happen anymore, so I am assuming that when I send a miss, the AI is getting better.
    • I would expand this to cover all kinds of email fraud like ransomware and spam rather than creating another product.
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    Likelihood to Renew
    Barracuda Networks Inc.
    Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    Barracuda Networks Inc.
    Regarding usability, we like it to be an easy solution to implement and configure on the server. Routine backups are made frequently and reports are issued for control and analysis by information security teams. It has great integration with the cloud and encryption.
    Incentivized
    Read full review
    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
    Read full review
    Support Rating
    Barracuda Networks Inc.
    I have not had to use customer support yet which goes to show the effectiveness of the program. It also shows how easy the program is to use for the average person with no experience using this type of program. Our IT department also does a great job at teaching us to detect emails with malware that in combination with this software issues rarely arise even though we have over 500 employees.
    Incentivized
    Read full review
    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
    Read full review
    Implementation Rating
    Barracuda Networks Inc.
    It was "stupid easy" from the technical side.
    Read full review
    Trend Micro
    No answers on this topic
    Alternatives Considered
    Barracuda Networks Inc.
    Barracuda Essentials has a far easier admin pannel than is provided by mimecast along with far more filtering options such as dkim. Much easier to do the initial setup along with much better support provided. Barracuda Essentials has Advanced threat protection that uses AI to spot patterns and gives you the option to remove a suspect email from all inboxs
    Read full review
    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
    Read full review
    Return on Investment
    Barracuda Networks Inc.
    • This tool was supplied free with out Email Security, so its come at no cost
    • This tool has helped us meet requirements by our insurance to train users on the risks of phishing
    • However, the dated interface slows down what should be seamless adoption
    Incentivized
    Read full review
    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    ScreenShots