Barracuda Email Protection vs. Proofpoint Email Protection

I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences

Incentivized

Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

Incentivized

• The software helps us create emails that look exactly or almost exactly the same as the phishing emails we found in our email gateway.
• We already use the ESS gateway from Barracuda Networks, and in the TEP bundle, this software is included, so it's not that much work to also configure this.
• In the software, we can see reports on how our users performed. We can make a selection of users that are more prone to click on "false" links, and this way, we can help them individually.

Incentivized

• Spam - catches these emails before hitting the inbox.
• Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
• Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.

Incentivized

• The #1 feedback I receive from users is that they have limited time for training. It would be nice if the training would be offered in 3-time categories (e.g. up to 3 minutes, up to 5 minutes and up to 10 minutes). This way user's can select a category that matches their availability.

Incentivized

• The pricing is high and there are many licenses for things I feel should be part of other products.
• The UI is slightly dated and has a lot of room for improvement.
• The separate products should have one pane of glass for administration. Currently, if you own several of the products it feels quite disjointed when using them.

Incentivized

Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.

Incentivized

Regarding usability, we like it to be an easy solution to implement and configure on the server. Routine backups are made frequently and reports are issued for control and analysis by information security teams. It has great integration with the cloud and encryption.

Incentivized

Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

There were no appliance errors or unplanned outages during five years of operation.

Incentivized

Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.

Incentivized

I have not had to use customer support yet which goes to show the effectiveness of the program. It also shows how easy the program is to use for the average person with no experience using this type of program. Our IT department also does a great job at teaching us to detect emails with malware that in combination with this software issues rarely arise even though we have over 500 employees.

Incentivized

We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.

Incentivized

It was "stupid easy" from the technical side.

We really didn't evaluate any other products. We considered using the filtering features that come with our Office 365 subscription, but just didn't feel it was sufficient protection for our business. Being a medical clinic, we felt like we needed to implement the best solution for our email protection and we found Barracuda Essentials was the leader.

Incentivized

Proofpoint Email Protection allows configuration and granularity that far exceeds those features we'd been able to use with the Barracuda Email Security Gateway product. In addition, the robust Proofpoint reporting features give us and our decision makers much improved detail to make informed decisions about our security posture.

Incentivized

You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.

Incentivized

• This tool was supplied free with out Email Security, so its come at no cost
• This tool has helped us meet requirements by our insurance to train users on the risks of phishing
• However, the dated interface slows down what should be seamless adoption

Incentivized

• Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

Incentivized