Barracuda Email Protection is an email security solution that uses machine learning to provide protection against threats. It combines email gateway defenses and API-based inbox defense to prevent attacks, respond to threats in real time, and secure Microsoft 365 data.
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Barracuda ESG (discontinued)
Score 6.6 out of 10
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Barracuda ESG were physical or virtual appliances designed to protect email servers from spam, virus, spoofing, phishing and spyware attacks. The product line is discontinued.
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Pricing
Barracuda Email Protection
Barracuda ESG (discontinued)
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Barracuda Email Protection
Barracuda ESG (discontinued)
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Barracuda Email Protection
Barracuda ESG (discontinued)
Features
Barracuda Email Protection
Barracuda ESG (discontinued)
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences
Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
The software helps us create emails that look exactly or almost exactly the same as the phishing emails we found in our email gateway.
We already use the ESS gateway from Barracuda Networks, and in the TEP bundle, this software is included, so it's not that much work to also configure this.
In the software, we can see reports on how our users performed. We can make a selection of users that are more prone to click on "false" links, and this way, we can help them individually.
The #1 feedback I receive from users is that they have limited time for training. It would be nice if the training would be offered in 3-time categories (e.g. up to 3 minutes, up to 5 minutes and up to 10 minutes). This way user's can select a category that matches their availability.
The appliance has a feature to block all office macros. This is a great feature but only has an on/off setting. I would like to see the additional of allowing exclusions for users who need to receive office macros.
The feature for email encryption is great and allows us to not require an additional product or service for this. Unfortunately this is similar to the office macro feature and does not allow exclusions. The setting automatically detects information like credit cards, social security numbers, and other sensitive information. I have a user who works with Japanese companies. Japanese phone numbers apparently trigger the SSN filter. I wish I could put an exclusion in for this recipient or sender.
I wish the appliance had an auto firmware update option. Where non major releases would be automatically installed.
Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.
Regarding usability, we like it to be an easy solution to implement and configure on the server. Routine backups are made frequently and reports are issued for control and analysis by information security teams. It has great integration with the cloud and encryption.
Setting up the Barracuda for use with Microsoft 365 provides issues that Barracuda seems to have no fix for. I mentioned these issues to their support, because I am constantly reminded of them by their system, and I was told that those errors are normal for our setup and to ignore them which is frustrating to me.
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
I have not had to use customer support yet which goes to show the effectiveness of the program. It also shows how easy the program is to use for the average person with no experience using this type of program. Our IT department also does a great job at teaching us to detect emails with malware that in combination with this software issues rarely arise even though we have over 500 employees.
Barracuda Email Security Gateway support is great at responding and escalating cases when needed. Timeliness is key when dealing with email attacks, spoofing or malware. Barracuda also has great resources for end-user training as our end users are our first line of defense in combatting attacks on our company. Training end-users pays off in time spent dealing with any email attacks
We really didn't evaluate any other products. We considered using the filtering features that come with our Office 365 subscription, but just didn't feel it was sufficient protection for our business. Being a medical clinic, we felt like we needed to implement the best solution for our email protection and we found Barracuda Essentials was the leader.
Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
The cost of ESS for our organization is tiny compared to the amount of money we would lose if even one virus-laden PDF slipped through
Ignoring genuine malware/phishing, the cost of ESS for our organization is tiny compared to the amount of money we save by blocking regular spam (so employees don't ever see it)
From an administrator's perspective, putting the reins in the hands of our employees so they can look at their own quarantine (and leave IT out of it) has saved us 💵DOLLA 💸DOLLA💵BILLS 💸Y'ALL💵
