Barracuda Content Shield (discontinued) vs. FortiGuard Web Filtering Service

We are a healthcare organization so it is very important that we are HIPPA compliant with our data via email/web based. For non-medical related issues sometimes we get items we do need blocked by the program.

Incentivized

FortiGuard Web Filtering Service is well-suited for an organisation that is able to funnel all its Internet connectivity through one device, i.e., the office environment - or perhaps where WFH workers are using a remote desktop or VPN. It allows management/IT to minimise risk by blocking websites that may be harmful, as well as websites that may enable data leakage, or even are websites that people ought not to be visiting in the workplace.

Incentivized

• Easy to use
• Layout of program looks like an email so its easy to read and identify
• Helped many suspicious senders from getting into our system

Incentivized

• FortiGuard Web Filtering Service effectively protects websites. There is no need to install the root certificate on all PCs inside the network.
• The database signature updates every hour, so we don't need to spend time updating the website to blacklist or whitelist.
• It can protect very well. Whereas, some traditional proxies can not do that. For example, others can not block Youtube or Facebook.
• It can also protect the search keyword, like in Youtube or other social media, Google, etc.

Incentivized

• Increased policy customization
• Filtering policy preferences
• Increased manual settings

Incentivized

• Interface was not easy for some other users, but after they got it down, it worked well.
• Took a little while to get help from support. Had to call the project manager to get help. But they took care of the issue after the fact.

Incentivized

I think the program is easy to use, I think there are more functions it can have or better ability to customize the layout so it doesn't look so plain

Incentivized

I have only had to call twice for access issues but it has been overall a normal experience.

Incentivized

Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.

Incentivized

Barracuda Content Shield was compared to this product and in our opinion was more robust and cost effective for our growing firm. Barracuda allowed us to create filtering that worked for our firm and allowed us to make the customization easy so that all employees had access to what they needed and were not shut out.

Incentivized

We have not looked at other web filtering solutions. We use the FortiGuard Web Filtering Service as a part of the whole UTM yearly subscription that includes AppControl, IPS/IDS among other features

Incentivized

• Increased Reporting Times
• Threat Training time increase
• Policy enforcement increased time

Incentivized

• Ease of management has saved man-hours.
• Using a filtering service that is built into our Firewall has eliminated application servers from multiple racks throughout our facilities.
• FortiGuard Web Filtering is fast, there is no noticeable slowdown with filtering enabled.
• Decreased help desk calls. With over 1,000 users over 4 years I have only run across 6 websites that were in the wrong category.

Incentivized