Barracuda Content Shield (discontinued) vs. Barracuda Web Security Gateway

We are a healthcare organization so it is very important that we are HIPPA compliant with our data via email/web based. For non-medical related issues sometimes we get items we do need blocked by the program.

Incentivized

Barracuda Web Security Gateway is a secure solution. This solution offers advanced filtering for web content, application control, access control, network monitoring, and user authentication to control network access. It is easy to use, helps prevent access to harmful content. Therefore, I highly recommend the Barracuda Web Security Gateway to enhance your network security, secure remote administration, and approve and control application usage.

Incentivized

• Easy to use
• Layout of program looks like an email so its easy to read and identify
• Helped many suspicious senders from getting into our system

Incentivized

• It can integrate with active directory to place restrictions based on a specific user or group if required - or alternatively to allow a user/group to access more on the web if needed.
• The application blocking features have been especially useful in our enterprise, and there is a large number of applications & web applications available to block/allow as needed.

Incentivized

• Increased policy customization
• Filtering policy preferences
• Increased manual settings

Incentivized

• There are 2 different policies; authenticated and unauthenticated. Sometimes the filter does not pick up the user that is logged in. When this happens, that user could potentially access sites that would normally be blocked.
• Sometimes blocking one thing could block something you need. We had an instance where we use remote software. We block BitTorrent but for some reason, the filter was seeing this remote software as BitTorrent traffic. I got support on the line and we were eventually able to figure out a solution.
• We put in certain applications. One of them is supposed to be blocked but a lot of the time it doesn't get blocked.

Incentivized

I think the program is easy to use, I think there are more functions it can have or better ability to customize the layout so it doesn't look so plain

Incentivized

There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.

Incentivized

I have only had to call twice for access issues but it has been overall a normal experience.

Incentivized

Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied

Barracuda Content Shield was compared to this product and in our opinion was more robust and cost effective for our growing firm. Barracuda allowed us to create filtering that worked for our firm and allowed us to make the customization easy so that all employees had access to what they needed and were not shut out.

Incentivized

Barracuda Web Filter is superior to the built-in content filters of any firewalls (even next gen) that we have encountered. It's a misconception that the built-in filtering on a SonicWALL or WatchGuard is enough. I don't believe that Barracuda has any direct competitors in this space that it's not head and shoulders above.

• Increased Reporting Times
• Threat Training time increase
• Policy enforcement increased time

Incentivized

• We had several of our divisions that we thought needed to increase their internet bandwidth, due to decreased speed and productivity. After installing the Barracuda Web Security Gateway, we realized we had some abusive behavior going on with online activity. We set some controls and the bandwidth usage decreased by at least 30%, allowing us to maintain the current bandwidth and not spending more money.