Barracuda Cloud-to-Cloud Backup vs. CrashPlan

For its price the product is very cost effective. For our university it's important to be able to backup students as well as employees and other products tend to have at least limited cost to students. As there are so many students in our university the cost involved with other products would make them too costly. As the amount of data that is involved with M365 is so vast, it's also nice not to have extra cost involved for space used. The product is cloud based, so for some organizations that might be a problem.

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Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.

• Creates a cloud backup of all aspects of Office 365
• Retains the backups for as long as we need them
• Allows us to easily locate files, folders, email accounts, or email messages to restore them

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• Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
• With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
• Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
• Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.

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• The final output when downloading is a bit bulky and hard to find things based on subject headers.
• Wish there was a range to export out.
• The UI is not as snappy as I would have expected.

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• The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
• While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
• The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
• Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
• Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
• While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.

we are pleased about the product. And why change a working software?

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No other product works as well.

The product is very simple to use . That is a good thing and a bad thing as there could be some more advanced view or filtering options if you for example have to restore entire organization units data. There could also me more information from the whole organizations backup status

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Overall, it is simple to use, lightweight, and effective.

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Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.

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in a few clicks the backup was running. The first restore was exiting since we didn't know what to expect.

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Very easy to follow the install guide.

Barracuda Cloud-to-Cloud Backup integrates well with our Barracuda Backups, email protection, and impersonation protection products with a simple portal to interface with all products.

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Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.

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They are very responsive and technical savvy.

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• Helps me worry a little less that in the worst case scenario, mailboxes & teams are easily restorable to continue with online learning at the very least.
• Whilst we weren't spending any money on backing up our Microsoft 365 data, I would say that it's worth every penny. Especially in a disaster recovery scenario.
• It also proves useful in instances where a user accidentally loses or deletes an important email or file in their mailbox/team. It can easily restore what has been lost.

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• Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
• Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
• We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.

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