Barracuda Cloud-to-Cloud Backup vs. BDRShield

I have yet to identify a short coming with this solution. I have found it easy to configure, manage, and restore items when needed. Barracuda Cloud-to-Cloud Backup is also very proactive at managing our account and assisted us in validating the configuration for any new functions that need to be implemented.

Incentivized

First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions

Incentivized

• It can cost effectively backup the entire M365 environment and retain backups indefinitely
• Restores can be very grannual, for example to restore single email message
• Implemention of the product is quite easy and fast

Incentivized

• Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
• Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
• Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.

• When performing a restore, the search filter & the mailbox filter button can be confused, depending on what you want to achieve.

Incentivized

• User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
• User interface at portal is difficult to navigate and confusing
• Support documentation is too generic and rarely answers my questions.
• Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
• Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
• Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.

Incentivized

we are pleased about the product. And why change a working software?

Incentivized

I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.

Incentivized

Easy to configure, easy to manage, and easy to utilize when needing to recover data. If you have questions or issues, Barracuda support is quick to assist.

Incentivized

As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.

Incentivized

It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.

Incentivized

in a few clicks the backup was running. The first restore was exiting since we didn't know what to expect.

Incentivized

Overall the implementation was not complicated. The linux version installation is rather easy step by step process. It's just when you do something for the first time, it always take a bit longer because it's new and you just need to be more focused to configure everything properly

Incentivized

Features wise products are pretty similar, but Barracuda is more cost effective when you take into account students in our organizations. This is the main reason we selected Barracuda, to be to protect all users cost effectively. Veeam might have more features, but the cost of licensing outweighs in favour of Barracuda.

Incentivized

I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.

Incentivized

• Lost productivity when someone deletes a cloud stored item and we can retrieve it.
• Rouge creation of teams and no owners are assigned- we get notified.

Incentivized

• Backups complete quickly each night saving me time from always having to modify client backups to fit within their backup windows.
• Money: We are saving hundreds of dollars per year for us and our clients by switching to this product.
• I no longer spend significant time managing backups, checking their status, etc. Alerts are consistent and warn me if there's a problem. It just works. I rarely have to touch it other than when I do random restore tests (as I do with any backup product) and the instant recovery feature works well for that.