TrustRadius

bantu Workspace vs. Convio Luminate (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
bantu Workspace
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
What is bantu Workspace? bantu Workspace is a cloud-based community management and engagement platform with tools to recruit, organise, and build sustainable and modern communities. The vendor states bantu Workspace has powered the daily work of impact-driven organisations in Singapore, Malaysia, Thailand, and many parts of the world since 2017. They describe it as a modern cloud-based engagement and data analytical platform that empowers organisations from various industries…N/A
Convio Luminate (discontinued)
Score 6.0 out of 10
N/A
Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.N/A
Pricing
bantu WorkspaceConvio Luminate (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
bantu WorkspaceConvio Luminate (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
bantu WorkspaceConvio Luminate (discontinued)
Best Alternatives
bantu WorkspaceConvio Luminate (discontinued)
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 5.6 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 5.6 out of 10
Medium-sized Companies
Bloomerang CRM
Bloomerang CRM
Score 8.1 out of 10
Bloomerang CRM
Bloomerang CRM
Score 8.1 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
bantu WorkspaceConvio Luminate (discontinued)
Likelihood to Recommend
-
(0 ratings)
5.0
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
bantu WorkspaceConvio Luminate (discontinued)
Likelihood to Recommend
No answers on this topic
It works okay if you have a large budget and don't have the technical experience on your staff to set up NSPS appropriately. It probably also works better as a purely development-driven database; trying to track multiple departments with very different goals in the same database is challenging.
Verified User
Anonymous
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Pros
No answers on this topic
  • Luminate takes some of the legwork out of setting up NSPS for nonprofit use of salesforce.
Verified User
Anonymous
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Cons
No answers on this topic
  • Big Investment
  • It's a sales program with a donation management overlay so it has some troubles around reporting.
Dustin Alexander | TrustRadius Reviewer
Dustin Alexander
Associate Director of Indvidual Giving
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Support Rating
No answers on this topic
Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions.
Dustin Alexander | TrustRadius Reviewer
Dustin Alexander
Associate Director of Indvidual Giving
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Alternatives Considered
No answers on this topic
I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of Luminate CRM. I don't think I would ever switch back.
Dustin Alexander | TrustRadius Reviewer
Dustin Alexander
Associate Director of Indvidual Giving
Read full review
Return on Investment
No answers on this topic
  • Hard to work with
  • Resource intense
Dustin Alexander | TrustRadius Reviewer
Dustin Alexander
Associate Director of Indvidual Giving
Read full review
ScreenShots

bantu Workspace Screenshots

Screenshot of Organise, manage, and retain volunteers, members, and participants.Screenshot of Engage your community with automated email and SMS reminders and thank you messages.Screenshot of Join and try out bantu Workspace that is used by some of the most popular social impact driven organisations.Screenshot of Hear from Very Special Arts and learn how they use bantu Workspace that help them improve their overall organisation efficiency.Screenshot of Hear from World Wildlife Fund and learn how they use bantu Workspace that help them improve their overall organisation efficiency.