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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bandwidth

    Score5.1 out of 10
    N/ABandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.

    $0.01

    per message

    Textmagic

    Score8 out of 10
    N/ATextmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.

    $20

    per month

    Pricing
    BandwidthTextmagic
    Editions & Modules
    Outbound Messaging
    $0.01
    per message
    Inbound Calling
    $0.01
    per minute
    Outbound Calling
    $0.01
    per minute
    Phone Number
    $0.35
    per line/per month
    Inbound Messaging
    Free
    per message
    Pay as You Go Plan
    $0.05
    per outbound text
    Pay as You Go Plan
    $0.05
    per outbound text
    Offerings
    Pricing Offerings
    BandwidthTextmagic
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    BandwidthTextmagic
    Small Businesses
    Telegram
    Score9.2 out of 10
    Telegram
    Score9.2 out of 10
    Medium-sized Companies
    Telegram
    Score9.2 out of 10
    Telegram
    Score9.2 out of 10
    Enterprises
    Telegram
    Score9.2 out of 10
    Telegram
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BandwidthTextmagic
    Likelihood to Recommend
    1.5
    (7 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BandwidthTextmagic
    Likelihood to Recommend
    Bandwidth
    Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
    Incentivized
    Read full review
    Textmagic
    TextMagic is a wonderful solution for small businesses or non-profits just adding an SMS text service to their marketing outreach program. Very easy to set up and use. Customers seem to like SMS as a method of communication. Easily lets you keep in touch with them at a very nominal cost. Immediate feedback if they respond to your text on the dashboard through chat.
    Incentivized
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    Pros
    Bandwidth
    • Bandwidth has great customer service. They are all friendly and super helpful.
    • They are innovative and constantly updating their APIs, UIs, and products they offer.
    • Their UI and API are user friendly and intuitive.
    Incentivized
    Read full review
    Textmagic
    • Employees can connect via text messages using two-way chat messages.
    • Emails can be converted to text messages and sent as SMS.
    Incentivized
    Read full review
    Cons
    Bandwidth
    • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
    • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
    • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
    Incentivized
    Read full review
    Textmagic
    • Connection between other services ERP, CRM and slack.
    • Textmagic is a tool for kids who want to SMS chat.
    • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
    Read full review
    Likelihood to Renew
    Bandwidth
    No answers on this topic
    Textmagic
    I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
    Incentivized
    Read full review
    Usability
    Bandwidth
    No answers on this topic
    Textmagic
    It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
    Incentivized
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    Alternatives Considered
    Bandwidth
    Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
    Incentivized
    Read full review
    Textmagic
    TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.
    Incentivized
    Read full review
    Return on Investment
    Bandwidth
    • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
    Incentivized
    Read full review
    Textmagic
    • It's just a small part of our communications with employees but they appreciate it very much!
    • It is a very cost effective communications tool.
    • There is no negative impact. I just need to remember to update the contact lists with any employee changes.
    Incentivized
    Read full review
    ScreenShots