Bandwidth vs. Telegram

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bandwidth
Score 5.1 out of 10
N/A
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
$0.01
per message
Telegram
Score 9.1 out of 10
N/A
Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.N/A
Pricing
BandwidthTelegram
Editions & Modules
Outbound Messaging
$0.01
per message
Inbound Calling
$0.01
per minute
Outbound Calling
$0.01
per minute
Phone Number
$0.35
per line/per month
Inbound Messaging
Free
per message
No answers on this topic
Offerings
Pricing Offerings
BandwidthTelegram
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BandwidthTelegram
Best Alternatives
BandwidthTelegram
Small Businesses
Telegram
Telegram
Score 9.1 out of 10
PanTerra Networks
PanTerra Networks
Score 6.3 out of 10
Medium-sized Companies
Telegram
Telegram
Score 9.1 out of 10
PanTerra Networks
PanTerra Networks
Score 6.3 out of 10
Enterprises
Telegram
Telegram
Score 9.1 out of 10
WhatsApp Business
WhatsApp Business
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BandwidthTelegram
Likelihood to Recommend
1.5
(0 ratings)
9.9
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
BandwidthTelegram
Likelihood to Recommend
Bandwidth is great for wholesale origination and termination. With a decent commitment, you can get great rates, and their support is excellent. Recommended as a primary source of service for voice traffic.
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Telegram is well suited for SMEs like, online business, freelancing and personal use. The instant messaging & audio video calling, file sharing enables the people to stay close to their relatives. In addition to this, these features helps the business to reach their customers in terms of promotion of the company as well as product. Proper use of Telegram definitely helps in greater business turn over.
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Pros
  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
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  • Can create a big group for promotion
  • Easy to create account and find members
  • Can send secret massages
  • Cloud storage also available here
  • Cloud-based instant messaging service
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Cons
  • While their porting department does a wonderful job, it seems to be the department that feeds other departments. They promote many out of that department to take on more responsibility elsewhere in the company (which is a good thing). However, it leaves us to work with yet another porting person who we have to learn to work with.
  • I cannot really say much else that's negative about them. They do a good job, have an easy to use portal, and respond well when things aren't working.
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  • Verification through phone is not save better registered with Linkedin & E-mails
  • The ability to separate & categorize groups, channels, and users in different tabs should be added so they don't overlap
  • Security level helps scammers to engage with people.
  • The status will appear in the this application to everyone which i don't like
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Alternatives Considered
Bandwidth wins hands down. We were lucky to get someone from CenturyLink to return our calls, their trouble reporting dashboard was horrible and they, as a company, were generally unresponsive when we escalated issues. They would close tickets when the issue was still very obviously occurring. Bandwidth doesn't close a ticket until the end user says it is fixed -- which is refreshing in the telecom industry.
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Telegram is hands down superior when it comes to privacy. They can also just handle more people and make searching for previous conversations a breeze. It's not entertaining as much as whatsapp is, but the privacy is amazing, and the video quality is perfect! I highly recommend this app to everyone I meet!
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Return on Investment
  • Great product, at a reasonable price.
  • Their quick support allows us to get customer issues fixed, and fast.
  • Their portal allows for adding additional sites/trunks without talking to anyone.
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  • It saves our time, and you know time is money.
  • During this pandemic era it somehow benefited us as we worked sometimes from home.
  • It allows us to engage with more people. That is highly beneficial for our business.
  • Saves time, saves money.
  • Allow us to be more precise about decision making and that was important for us.
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ScreenShots