TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bandwidth

    Score5.1 out of 10
    N/ABandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.

    $0.01

    per message

    SignalWire

    N/AN/ASignalWire is an API and Products CPaaS platform supporting broadcast and enterprise grade communications. Users can build advanced voice capabilities into an application, third-party applications, or existing voice-over IP infrastructure. SignalWire also supports messaging, AI Virtual Assistant, video conferencing, fax, and multi-factor authentication.N/A
    Pricing
    BandwidthSignalWire
    Editions & Modules
    Outbound Messaging
    $0.01
    per message
    Inbound Calling
    $0.01
    per minute
    Outbound Calling
    $0.01
    per minute
    Phone Number
    $0.35
    per line/per month
    Inbound Messaging
    Free
    per message
    No answers on this topic
    Offerings
    Pricing Offerings
    BandwidthSignalWire
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    BandwidthSignalWire
    Likelihood to Recommend
    1.5
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BandwidthSignalWire
    Likelihood to Recommend
    Bandwidth
    Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
    Incentivized
    Read full review
    SignalWire
    No answers on this topic
    Pros
    Bandwidth
    • Bandwidth has great customer service. They are all friendly and super helpful.
    • They are innovative and constantly updating their APIs, UIs, and products they offer.
    • Their UI and API are user friendly and intuitive.
    Incentivized
    Read full review
    SignalWire
    No answers on this topic
    Cons
    Bandwidth
    • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
    • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
    • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
    Incentivized
    Read full review
    SignalWire
    No answers on this topic
    Alternatives Considered
    Bandwidth
    Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
    Incentivized
    Read full review
    SignalWire
    No answers on this topic
    Return on Investment
    Bandwidth
    • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
    Incentivized
    Read full review
    SignalWire
    No answers on this topic
    ScreenShots