TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bandwidth

    Score5.1 out of 10
    N/ABandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.

    $0.01

    per message

    Clientele Digital

    N/AN/AClientele Digital is a secure space for communication between businesses and customers. It helps businesses with recurring clients to communicate effectively over client's preferred channels in compliant and secure way inspired by consumer behaviour research.N/A
    Pricing
    BandwidthClientele Digital
    Editions & Modules
    Outbound Messaging
    $0.01
    per message
    Inbound Calling
    $0.01
    per minute
    Outbound Calling
    $0.01
    per minute
    Phone Number
    $0.35
    per line/per month
    Inbound Messaging
    Free
    per message
    No answers on this topic
    Offerings
    Pricing Offerings
    BandwidthClientele Digital
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$99
    Additional Details——
    More Pricing Information
    Best Alternatives
    BandwidthClientele Digital
    Small Businesses
    Telegram
    Score9.2 out of 10
    Telegram
    Score9.2 out of 10
    Medium-sized Companies
    Telegram
    Score9.2 out of 10
    Telegram
    Score9.2 out of 10
    Enterprises
    Telegram
    Score9.2 out of 10
    Telegram
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BandwidthClientele Digital
    Likelihood to Recommend
    1.5
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BandwidthClientele Digital
    Likelihood to Recommend
    Bandwidth
    Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
    Incentivized
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    Decision Tree Tech LLC
    No answers on this topic
    Pros
    Bandwidth
    • Bandwidth has great customer service. They are all friendly and super helpful.
    • They are innovative and constantly updating their APIs, UIs, and products they offer.
    • Their UI and API are user friendly and intuitive.
    Incentivized
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    Decision Tree Tech LLC
    No answers on this topic
    Cons
    Bandwidth
    • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
    • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
    • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
    Incentivized
    Read full review
    Decision Tree Tech LLC
    No answers on this topic
    Alternatives Considered
    Bandwidth
    Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
    Incentivized
    Read full review
    Decision Tree Tech LLC
    No answers on this topic
    Return on Investment
    Bandwidth
    • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
    Incentivized
    Read full review
    Decision Tree Tech LLC
    No answers on this topic
    ScreenShots

    Clientele Digital Screenshots

    Screenshot of SECURE MESSAGING
Send and receive text, voice, and video messages from a secure messaging center within your app. Maintain rigorous security, while delivering an on-demand messaging experience.

LIVE NOTIFICATIONS
Notify about changes, upcoming appointments and important events in real-time and confirm message delivery with Push Notifications.

INTERACTIVE CHAT
Create instant dialogue with intelligent chat bot and document transcript in your Backoffice.

VIDEO APPOINTMENTS
Host and attend real-time video meetings from your app, with visual annotations, screensharing, and the ability to record any conference for future review and reference.Screenshot of ONLINE PAYMENTS
Share invoices with clients on secure portal and allow payment by credit card.
SECURE DOCUMENT SHARING
Share documents with clients on secure portal and make it easy to find when needed. 

DIGITAL SIGNATURE
Allow documents to be signed by clients online and cut turnaround  times.Screenshot of BACK OFFICE (CRM) INTEGRATION
Multiply efficiency by integrating your CRM or other BackOffice system with clients portal and automate manual customer care processes.

KNOWLEDGE BASE
Educate your customers how to maximize value of your business by sharing guides, training materials and best practices.

ANALYTICS
Data driven decision making practice is fundamental for continual growth. It enables companies to create new business opportunities, generate more revenue, predict future trends, optimize current operational efforts, and produce actionable insights. Know your customers better by tracking their behavioral trends and respond fast.