TrustRadius

Bandwidth vs. Clientele Digital

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bandwidth
Score 5.1 out of 10
N/A
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
$0.01
per message
Clientele Digital
Score 0.0 out of 10
N/A
Clientele Digital is a secure space for communication between businesses and customers. It helps businesses with recurring clients to communicate effectively over client's preferred channels in compliant and secure way inspired by consumer behaviour research.N/A
Pricing
BandwidthClientele Digital
Editions & Modules
Outbound Messaging
$0.01
per message
Inbound Calling
$0.01
per minute
Outbound Calling
$0.01
per minute
Phone Number
$0.35
per line/per month
Inbound Messaging
Free
per message
No answers on this topic
Offerings
Pricing Offerings
BandwidthClientele Digital
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$99
Additional Details——
More Pricing Information
Community Pulse
BandwidthClientele Digital
Best Alternatives
BandwidthClientele Digital
Small Businesses
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
Medium-sized Companies
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
Enterprises
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BandwidthClientele Digital
Likelihood to Recommend
1.5
(7 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
BandwidthClientele Digital
Likelihood to Recommend
Bandwidth
Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
Verified User
Anonymous
Read full review
Decision Tree Tech LLC
No answers on this topic
Pros
Bandwidth
  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
Tamara Foster | TrustRadius Reviewer
Tamara Foster
Telecom Manager
Read full review
Decision Tree Tech LLC
No answers on this topic
Cons
Bandwidth
  • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
  • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
  • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
Chris Horne | TrustRadius Reviewer
Chris Horne
CEO (Chief Executive Officer)
Read full review
Decision Tree Tech LLC
No answers on this topic
Alternatives Considered
Bandwidth
Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
Verified User
Anonymous
Read full review
Decision Tree Tech LLC
No answers on this topic
Return on Investment
Bandwidth
  • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
Verified User
Anonymous
Read full review
Decision Tree Tech LLC
No answers on this topic
ScreenShots

Clientele Digital Screenshots

Screenshot of SECURE MESSAGING Send and receive text, voice, and video messages from a secure messaging center within your app. Maintain rigorous security, while delivering an on-demand messaging experience. LIVE NOTIFICATIONS Notify about changes, upcoming appointments and important events in real-time and confirm message delivery with Push Notifications. INTERACTIVE CHAT Create instant dialogue with intelligent chat bot and document transcript in your Backoffice. VIDEO APPOINTMENTS Host and attend real-time video meetings from your app, with visual annotations, screensharing, and the ability to record any conference for future review and reference.Screenshot of ONLINE PAYMENTS Share invoices with clients on secure portal and allow payment by credit card. SECURE DOCUMENT SHARING Share documents with clients on secure portal and make it easy to find when needed. DIGITAL SIGNATURE Allow documents to be signed by clients online and cut turnaround times.Screenshot of BACK OFFICE (CRM) INTEGRATION Multiply efficiency by integrating your CRM or other BackOffice system with clients portal and automate manual customer care processes. KNOWLEDGE BASE Educate your customers how to maximize value of your business by sharing guides, training materials and best practices. ANALYTICS Data driven decision making practice is fundamental for continual growth. It enables companies to create new business opportunities, generate more revenue, predict future trends, optimize current operational efforts, and produce actionable insights. Know your customers better by tracking their behavioral trends and respond fast.