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Bananatag (discontinued) vs. Salesforce Inbox

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bananatag (discontinued)

    Score8 out of 10
    N/ABananatag is email tracking software for sales teams and internal communications. It integrates with Gmail, Outlook, Mac mail, and other email clients. It includes email tracking, link tracking, email scheduling, email templates, attachment tracking, and email analytics. After merging with Staffbase in March 2021, Banatag is to be discontinued. Similar capabilities will be supplied by Staffbase.N/A

    Salesforce Inbox

    Score8 out of 10
    N/ASalesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on…

    $25

    per month per user

    Pricing
    Bananatag (discontinued)Salesforce Inbox
    Editions & Modules
    No answers on this topic
    Essentials
    $25
    per month per user
    Professional
    $75
    per month per user
    Enterprise
    $150
    per month per user
    Unlimited
    $300
    per month per user
    Offerings
    Pricing Offerings
    Bananatag (discontinued)Salesforce Inbox
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Bananatag (discontinued)Salesforce Inbox
    Small Businesses
    Mailtrack
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bananatag (discontinued)Salesforce Inbox
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.7
    (5 ratings)
    Support Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bananatag (discontinued)Salesforce Inbox
    Likelihood to Recommend
    Staffbase GmbH
    Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
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    Salesforce
    When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
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    Pros
    Staffbase GmbH
    • Easy to use and install, particularly with Gmail for business.
    • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
    • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
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    Salesforce
    • Excellent response time.
    • Extensive notifications for all parties.
    Incentivized
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    Cons
    Staffbase GmbH
    • Changing the format/size of blocks.
    • The range/choice of blocks that can be used.
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    Salesforce
    • Reports
    • Reminders
    • If [there is] too much data, bugs sometimes occur.
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    Support Rating
    Staffbase GmbH
    Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Staffbase GmbH
    Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
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    Salesforce
    While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
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    Return on Investment
    Staffbase GmbH
    • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
    • It has not had any negative impact on the business or our operations.
    Incentivized
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    Salesforce
    • Time is money! This makes it much faster for me to contact more prospects.
    Incentivized
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