TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bananatag (discontinued)

    Score8 out of 10
    N/ABananatag is email tracking software for sales teams and internal communications. It integrates with Gmail, Outlook, Mac mail, and other email clients. It includes email tracking, link tracking, email scheduling, email templates, attachment tracking, and email analytics. After merging with Staffbase in March 2021, Banatag is to be discontinued. Similar capabilities will be supplied by Staffbase.N/A

    Mixmax

    Score8.8 out of 10
    N/AMixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell. The vendor offers 5…

    $29

    per month

    Pricing
    Bananatag (discontinued)Mixmax
    Editions & Modules
    No answers on this topic
    SMB
    $29
    per user/per month
    Growth
    $65
    per user/per month
    Free Plan
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Bananatag (discontinued)Mixmax
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Bananatag (discontinued)Mixmax
    Considered Both Products
    Staffbase GmbH
    No answer on this topic
    Mixmax
    Chose Mixmax
    Acuity Scheduling, Calendly, Bananatag, HubSpot Sidekick (since rebranded to HubSpot Sales).

    It does all the features that these have, and better. Can iframe your calendar into your own website which allows for even better tracking and analytics than Calendly, gives more info on …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Best Alternatives
    Bananatag (discontinued)Mixmax
    Small Businesses
    Mailtrack
    Score9.7 out of 10
    HubSpot Sales Hub
    Score8.5 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.7 out of 10
    HubSpot Sales Hub
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Groove, a Clari company
    Score6.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bananatag (discontinued)Mixmax
    Likelihood to Recommend
    7.0
    (2 ratings)
    10.0
    (25 ratings)
    Support Rating
    3.0
    (1 ratings)
    9.0
    (4 ratings)
    User Testimonials
    Bananatag (discontinued)Mixmax
    Likelihood to Recommend
    Staffbase GmbH
    Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
    Incentivized
    Read full review
    Mixmax
    Mixmax is very useful for reaching out to multiple clients at once, when you have to send them a similar message and get that message out as quickly as possible. It is also great for scheduling emails to go out later, such as when you are Out of Office or want to send something during the weekend
    Incentivized
    Read full review
    Pros
    Staffbase GmbH
    • Easy to use and install, particularly with Gmail for business.
    • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
    • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
    Incentivized
    Read full review
    Mixmax
    • I have been using this platform in my company to handling the email tracking and engaging with the emails, it is far most the best help that I can have to actually do my work to great extent.
    • It helps me to create a pool in my own email inbox instead of creating in one system and then transferring it to others.
    • It also has amazing feature which is totally automated.
    Incentivized
    Read full review
    Cons
    Staffbase GmbH
    • Changing the format/size of blocks.
    • The range/choice of blocks that can be used.
    Incentivized
    Read full review
    Mixmax
    • In window templates do not always populate when composing a new email via Gmail.
    • PDF preview is not always the best approach for sharing a PDF.
    • Mixmax web app is cluttered for a new user - takes a little time to understand where everything is located in the web app.
    Read full review
    Support Rating
    Staffbase GmbH
    Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
    Incentivized
    Read full review
    Mixmax
    Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.
    Incentivized
    Read full review
    Alternatives Considered
    Staffbase GmbH
    Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
    Incentivized
    Read full review
    Mixmax
    Tellwise is a bit more expensive $29/month/user and provides a bit more extended functionality for email and marketing automation. However, Mixmax's feature-set is still suitable for marketing automation and covers everything that is necessary for most sales for early-stage startups, for a much cheaper price (just $9/month/user for the "starter" plan).
    Incentivized
    Read full review
    Return on Investment
    Staffbase GmbH
    • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
    • It has not had any negative impact on the business or our operations.
    Incentivized
    Read full review
    Mixmax
    • Mixmax has probably saved me 2 or 3 business deals simply by having the "remind" feature because I didn't forget about the communication with the person.
    • It saves 10% of my time from having to search through email to find important communications with business contacts.
    Incentivized
    Read full review
    ScreenShots