BambooHR® vs. SAP SuccessFactors HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR®
Score 8.5 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
SAP SuccessFactors HCM
Score 8.4 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$75.60
per year per user (Up to 100 Employees)
Pricing
BambooHR®SAP SuccessFactors HCM
Editions & Modules
Core
$250
per month
Pro
Contact Sales
per month
Elite
Contact Sales
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHR®SAP SuccessFactors HCM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BambooHR®SAP SuccessFactors HCM
Considered Both Products
BambooHR®
Chose BambooHR®
BambooHR provides the right functionality that cuts across the three similar products I've used.

If I'm using Sequoia as a PEO, I have to use their platform in addition to BambooHR. This is especially necessary with a non-US workforce, which Sequoia doesn't support.
Chose BambooHR®
When reviewing which HRIS to go with, BambooHR came out on top for a few reasons. One was the cost compared to others and what you get for that cost. It saved the company money versus what we had, including Lever, ADP, Calamari, etc., and condensed it into one system. Next, the …
Chose BambooHR®
BambooHR was already in place when I started. BambooHR has much better intuitive navigation than any of the other systems but not as much customizability as something like Workday.
Chose BambooHR®
For small business, like myself, BambooHR is enough. When working for more giant corporations, Workday was amazing. However, I cannot compare their customer service. In terms of user experience, BambooHR is definitely better than the others listed.
SAP SuccessFactors HCM
Chose SAP SuccessFactors HCM
Usability was better with SAP
Chose SAP SuccessFactors HCM
In my opinon, More robust and deeper, but less progressive hurting edge features.
Features
BambooHR®SAP SuccessFactors HCM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR®
7.7
201 Ratings
2% below category average
SAP SuccessFactors HCM
7.9
577 Ratings
1% above category average
Employee demographic data8.2178 Ratings8.3509 Ratings
Employment history7.9182 Ratings8.0519 Ratings
Job profiles and administration8.0177 Ratings7.6495 Ratings
Workflow for transfers, promotions, pay raises, etc.7.6168 Ratings7.9469 Ratings
Organizational charting6.7184 Ratings8.0532 Ratings
Organization and location management8.1174 Ratings7.8473 Ratings
Compliance data (COBRA, OSHA, etc.)7.297 Ratings7.6289 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR®
6.7
129 Ratings
17% below category average
SAP SuccessFactors HCM
7.5
316 Ratings
6% below category average
Pay calculation7.490 Ratings7.8234 Ratings
Support for external payroll vendors6.067 Ratings7.1208 Ratings
Off-cycle/On-Demand payment6.263 Ratings7.4204 Ratings
Benefit plan administration6.098 Ratings7.3196 Ratings
Direct deposit files7.294 Ratings7.6196 Ratings
Salary revision and increment management7.9102 Ratings8.0252 Ratings
Reimbursement management6.258 Ratings7.6183 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR®
8.8
173 Ratings
10% above category average
SAP SuccessFactors HCM
8.0
313 Ratings
0% above category average
Approval workflow8.5169 Ratings8.3310 Ratings
Balance details8.5160 Ratings7.8265 Ratings
Annual carry-forward and encashment9.2128 Ratings7.8230 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR®
8.1
194 Ratings
0% above category average
SAP SuccessFactors HCM
8.1
460 Ratings
0% above category average
View and generate pay and benefit information7.9123 Ratings8.3341 Ratings
Update personal information8.9192 Ratings8.8444 Ratings
View company policy documentation8.2164 Ratings7.7293 Ratings
Employee recognition7.3120 Ratings7.5263 Ratings
View job history8.3182 Ratings8.2427 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR®
9.0
74 Ratings
11% above category average
SAP SuccessFactors HCM
8.4
3 Ratings
4% above category average
Tracking of all physical assets9.074 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR®
6.9
163 Ratings
8% below category average
SAP SuccessFactors HCM
6.5
456 Ratings
14% below category average
Report builder6.8157 Ratings6.9438 Ratings
Pre-built reports7.1155 Ratings6.5408 Ratings
Ability to combine HR data with external data6.9106 Ratings6.2329 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR®
7.8
166 Ratings
1% below category average
SAP SuccessFactors HCM
8.0
359 Ratings
1% above category average
New hire portal8.2160 Ratings7.6344 Ratings
Manager tracking tools7.5147 Ratings7.6322 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR®
7.6
106 Ratings
4% below category average
SAP SuccessFactors HCM
8.4
460 Ratings
6% above category average
Corporate goal setting6.873 Ratings8.1409 Ratings
Individual goal setting7.5101 Ratings8.3456 Ratings
Line-of sight-visibility9.167 Ratings8.0367 Ratings
Performance tracking6.994 Ratings8.0427 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR®
7.6
118 Ratings
3% below category average
SAP SuccessFactors HCM
8.1
483 Ratings
3% above category average
Performance plans7.0106 Ratings8.1464 Ratings
Performance improvement plans6.989 Ratings7.9394 Ratings
Review status tracking8.695 Ratings8.0433 Ratings
Review reminders8.099 Ratings8.0437 Ratings
Multiple review frequency7.4100 Ratings7.9351 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR®
9.0
80 Ratings
14% above category average
SAP SuccessFactors HCM
7.8
328 Ratings
0% below category average
Create succession plans/pools8.846 Ratings7.8303 Ratings
Candidate ranking9.066 Ratings7.7286 Ratings
Candidate search8.967 Ratings7.8292 Ratings
Candidate development9.258 Ratings7.7270 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR®
7.9
137 Ratings
2% above category average
SAP SuccessFactors HCM
4.1
381 Ratings
61% below category average
Job Requisition Management7.5103 Ratings7.9360 Ratings
Company Website Posting7.5113 Ratings7.7341 Ratings
Publish to Social Media9.390 Ratings7.7297 Ratings
Job Search Site Posting7.3108 Ratings7.6328 Ratings
Duplicate Candidate Prevention7.587 Ratings7.2299 Ratings
Applicant Tracking8.1126 Ratings7.8343 Ratings
Notifications and Alerts8.1128 Ratings7.8349 Ratings
Best Alternatives
BambooHR®SAP SuccessFactors HCM
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHR®SAP SuccessFactors HCM
Likelihood to Recommend
8.4
(206 ratings)
8.3
(641 ratings)
Likelihood to Renew
9.8
(15 ratings)
9.2
(41 ratings)
Usability
8.3
(133 ratings)
8.0
(153 ratings)
Availability
9.3
(5 ratings)
9.9
(6 ratings)
Performance
8.7
(5 ratings)
8.9
(6 ratings)
Support Rating
8.8
(107 ratings)
7.3
(29 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
9.2
(4 ratings)
7.1
(4 ratings)
Implementation Rating
8.6
(6 ratings)
6.6
(15 ratings)
Configurability
8.7
(4 ratings)
8.0
(6 ratings)
Contract Terms and Pricing Model
8.4
(3 ratings)
1.2
(3 ratings)
Ease of integration
9.6
(2 ratings)
6.8
(420 ratings)
Product Scalability
8.9
(5 ratings)
9.0
(6 ratings)
Professional Services
9.2
(2 ratings)
8.9
(4 ratings)
Vendor post-sale
8.9
(4 ratings)
8.9
(5 ratings)
Vendor pre-sale
9.1
(4 ratings)
8.0
(5 ratings)
User Testimonials
BambooHR®SAP SuccessFactors HCM
Likelihood to Recommend
BambooHR
I think if you're a small organization and you're trying to get out of paper, this is a really good first step to doing that. I've heard from other people that are in larger organizations where they have thousands of employees that there may be better platforms, but for smaller organization it's awesome.
Read full review
SAP
It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
Read full review
Pros
BambooHR
  • Recruiting- communications are easy for both the internal team and candidates
  • Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
  • Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
Read full review
SAP
  • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
  • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
  • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
Read full review
Cons
BambooHR
  • BambooHR® has moved their offerings to a tiered package approach that groups features together at different tier and price levels. To gain access to a specific feature, you may need to upgrade to a whole new tier that includes additional features you may not be interested in. I would prefer being able to add-on one specific feature when needed.
Read full review
SAP
  • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
SAP
It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
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Usability
BambooHR
It's clear and well appointed with prompts on where to go for each category of information it holds. The user has limited access based on a need to know/job related basis. It has a clear help option with the ability to chat, email or read documentation on how to do something.
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SAP
1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
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Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
BambooHR
10/10. The absolute best. I never dread contacting support. I know the team will be quick and helpful. It is so easy, that sometimes I skip straight to contacting support instead of trying to find help articles. They are faster than me trying to figure it out on my own!
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SAP
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
BambooHR
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
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SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
BambooHR
BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. The demo also showed BambooHR® was able to carry out all of the tasks we were looking for
Read full review
SAP
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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SAP
Not applicable.
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Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
BambooHR
VERY professional!
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SAP
Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
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Return on Investment
BambooHR
  • Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
  • Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
  • - Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
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SAP
  • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
  • Helps identify areas of strengths and weaknesses, constructive criticism.
  • Increases motivation and confidence, which is then reflected in our daily work routine.
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ScreenShots

BambooHR® Screenshots

Screenshot of Job Info TabScreenshot of Onboarding TasksScreenshot of New Hire PacketScreenshot of Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

SAP SuccessFactors HCM Screenshots

Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Screenshot of