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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BambooHR®

    Score8.5 out of 10
    N/ABambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

    $250

    per month

    HRdirect Smart Apps

    Score7 out of 10
    Small Businesses (1-50 employees)
    HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
    Pricing
    BambooHR®HRdirect Smart Apps
    Editions & Modules
    Core
    $250
    per month
    Pro
    Contact Sales
    per month
    Elite
    Contact Sales
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BambooHR®HRdirect Smart Apps
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.
    More Pricing Information
    Community Pulse
    BambooHR®HRdirect Smart Apps
    Considered Both Products
    BambooHR
    No answer on this topic
    ComplyRight
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    190 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    167 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    188 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    117 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    130 Answers
    No answers on this topic
    Features
    BambooHR®HRdirect Smart Apps
    Human Resource Management
    Comparison of Human Resource Management features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    7.5
    201 Ratings
    5% below category average
    HRdirect Smart Apps
    10.0
    1 Ratings
    24% above category average
    Employee demographic data8.2178 Ratings10.01 Ratings
    Employment history7.7182 Ratings00 Ratings
    Job profiles and administration7.9177 Ratings10.01 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.4168 Ratings00 Ratings
    Organizational charting6.6184 Ratings00 Ratings
    Organization and location management8.0174 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.097 Ratings10.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    6.5
    129 Ratings
    20% below category average
    HRdirect Smart Apps
    -
    Ratings
    Pay calculation7.390 Ratings00 Ratings
    Support for external payroll vendors5.767 Ratings00 Ratings
    Off-cycle/On-Demand payment6.063 Ratings00 Ratings
    Benefit plan administration5.798 Ratings00 Ratings
    Direct deposit files7.094 Ratings00 Ratings
    Salary revision and increment management7.8102 Ratings00 Ratings
    Reimbursement management6.158 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    8.7
    173 Ratings
    8% above category average
    HRdirect Smart Apps
    1.0
    1 Ratings
    156% below category average
    Approval workflow8.4169 Ratings1.01 Ratings
    Balance details8.5160 Ratings00 Ratings
    Annual carry-forward and encashment9.3128 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    8.0
    194 Ratings
    1% below category average
    HRdirect Smart Apps
    10.0
    1 Ratings
    21% above category average
    View and generate pay and benefit information7.6123 Ratings10.01 Ratings
    Update personal information8.8192 Ratings10.01 Ratings
    View company policy documentation8.1164 Ratings10.01 Ratings
    Employee recognition7.1120 Ratings00 Ratings
    View job history8.2182 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    9.2
    74 Ratings
    13% above category average
    HRdirect Smart Apps
    -
    Ratings
    Tracking of all physical assets9.274 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    6.7
    163 Ratings
    11% below category average
    HRdirect Smart Apps
    1.0
    1 Ratings
    153% below category average
    Report builder6.5157 Ratings1.01 Ratings
    Pre-built reports6.9155 Ratings1.01 Ratings
    Ability to combine HR data with external data6.7106 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    7.6
    166 Ratings
    4% below category average
    HRdirect Smart Apps
    1.0
    1 Ratings
    155% below category average
    New hire portal8.0160 Ratings1.01 Ratings
    Manager tracking tools7.2147 Ratings1.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    7.4
    106 Ratings
    7% below category average
    HRdirect Smart Apps
    -
    Ratings
    Corporate goal setting6.673 Ratings00 Ratings
    Individual goal setting7.3101 Ratings00 Ratings
    Line-of sight-visibility9.267 Ratings00 Ratings
    Performance tracking6.794 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    7.5
    118 Ratings
    4% below category average
    HRdirect Smart Apps
    -
    Ratings
    Performance plans6.8106 Ratings00 Ratings
    Performance improvement plans6.789 Ratings00 Ratings
    Review status tracking8.695 Ratings00 Ratings
    Review reminders8.099 Ratings00 Ratings
    Multiple review frequency7.3100 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    9.2
    80 Ratings
    16% above category average
    HRdirect Smart Apps
    -
    Ratings
    Create succession plans/pools9.146 Ratings00 Ratings
    Candidate ranking9.166 Ratings00 Ratings
    Candidate search9.167 Ratings00 Ratings
    Candidate development9.458 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of BambooHR® and HRdirect Smart Apps
    Feature
    BambooHR®
    7.8
    137 Ratings
    1% above category average
    HRdirect Smart Apps
    -
    Ratings
    Job Requisition Management7.3103 Ratings00 Ratings
    Company Website Posting7.3113 Ratings00 Ratings
    Publish to Social Media9.490 Ratings00 Ratings
    Job Search Site Posting7.2108 Ratings00 Ratings
    Duplicate Candidate Prevention7.687 Ratings00 Ratings
    Applicant Tracking8.0126 Ratings00 Ratings
    Notifications and Alerts8.0128 Ratings00 Ratings
    Best Alternatives
    BambooHR®HRdirect Smart Apps
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BambooHR®HRdirect Smart Apps
    Likelihood to Recommend
    8.3
    (206 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    1.0
    (1 ratings)
    Usability
    8.3
    (133 ratings)
    -
    (0 ratings)
    Availability
    9.3
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (107 ratings)
    1.0
    (1 ratings)
    Online Training
    9.2
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (6 ratings)
    -
    (0 ratings)
    Configurability
    8.7
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    BambooHR®HRdirect Smart Apps
    Likelihood to Recommend
    BambooHR
    I think if you're a small organization and you're trying to get out of paper, this is a really good first step to doing that. I've heard from other people that are in larger organizations where they have thousands of employees that there may be better platforms, but for smaller organization it's awesome.
    Incentivized
    Read full review
    ComplyRight
    UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
    Incentivized
    Read full review
    Pros
    BambooHR
    • Recruiting- communications are easy for both the internal team and candidates
    • Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
    • Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
    Read full review
    ComplyRight
    • Initially, you were able to see all activity and drill down for details.
    • It was easy-access for all our employees in the 7 states we operate in.
    • It provided tracking for the managers.
    • Payroll had access to all PTO requests.
    Incentivized
    Read full review
    Cons
    BambooHR
    • BambooHR® has moved their offerings to a tiered package approach that groups features together at different tier and price levels. To gain access to a specific feature, you may need to upgrade to a whole new tier that includes additional features you may not be interested in. I would prefer being able to add-on one specific feature when needed.
    Incentivized
    Read full review
    ComplyRight
    • HRdirect performed an upgrade in 2019 and that's where things went awry.
    • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
    • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
    • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
    • The print option was not longer functional.
    • The online help request form was no longer accessible.
    Incentivized
    Read full review
    Likelihood to Renew
    BambooHR
    There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
    Incentivized
    Read full review
    ComplyRight
    As previously described, there are too many unresolved issues.
    Incentivized
    Read full review
    Usability
    BambooHR
    It's clear and well appointed with prompts on where to go for each category of information it holds. The user has limited access based on a need to know/job related basis. It has a clear help option with the ability to chat, email or read documentation on how to do something.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Reliability and Availability
    BambooHR
    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Performance
    BambooHR
    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Support Rating
    BambooHR
    10/10. The absolute best. I never dread contacting support. I know the team will be quick and helpful. It is so easy, that sometimes I skip straight to contacting support instead of trying to find help articles. They are faster than me trying to figure it out on my own!
    Incentivized
    Read full review
    ComplyRight
    Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
    Incentivized
    Read full review
    In-Person Training
    BambooHR
    I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Online Training
    BambooHR
    As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Implementation Rating
    BambooHR
    BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Alternatives Considered
    BambooHR
    BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. The demo also showed BambooHR® was able to carry out all of the tasks we were looking for
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Contract Terms and Pricing Model
    BambooHR
    Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Scalability
    BambooHR
    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Professional Services
    BambooHR
    VERY professional!
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Return on Investment
    BambooHR
    • Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
    • Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
    • - Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
    Incentivized
    Read full review
    ComplyRight
    • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
    • Harassment training module is excellent.
    Incentivized
    Read full review
    ScreenShots

    BambooHR® Screenshots

    Screenshot of Job Info TabScreenshot of Onboarding TasksScreenshot of New Hire PacketScreenshot of Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

    HRdirect Smart Apps Screenshots

    Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync